SAP ABAP Data Element SP_WRKMODE (SAPphone: Work mode for agent) is used by

• Class (2)
• Function Module (52)
• Program (4)
• Table (1)
• TYPE (2)

#	Object Type	Object Name	Object Description	Package	Structure Package	Software Component
1	Function Module	CCM_HIDDEN_CTI_INWAIT VALUE(WORKMODE) TYPE SP_WRKMODE	PRIVATE: Inwait with asynchronous RFC	CCMA	APPL	SAP_APPL
2	Function Module	CRM_IC_SPH_SAM_WAITFORCALL VALUE(WORKMODE) TYPE SP_WRKMODE	Background SP_WAITFORCALL (Return via SAM Message)	IC_CCS_SPH	WEBCUIF	WEBCUIF
3	Function Module	CRM_IC_SPH_START_CONTACT REFERENCE(WORKMODE) TYPE SP_WRKMODE DEFAULT 0	Start of contact submit of background function	IC_CCS_SPH	WEBCUIF	WEBCUIF
4	Function Module	CRM_IC_SPH_WAITFORCALL VALUE(WORKMODE) TYPE SP_WRKMODE	Background SP_WAITFORCALL	IC_CCS_SPH	WEBCUIF	WEBCUIF
5	Function Module	ISM_CIC_INWAIT_WAITFORCALL VALUE(WORKMODE) TYPE SP_WRKMODE	INWAIT-Handling über IMC	JSD	IS-M	IS-M
6	Function Module	SPS_AGENTLOGIN VALUE(WORKMODE) TYPE SP_WRKMODE	SAPphone: Testserver: Agent Login	SPH1	BASIS	SAP_BASIS
7	Function Module	SPS_CANCELWAIT VALUE(WORKMODE) TYPE SP_WRKMODE	SAPphone: Testserver: Cancel Wait for Inbound Call	SPH1	BASIS	SAP_BASIS
8	Function Module	SPS_GETWORKMODE VALUE(WORKMODE) TYPE SP_WRKMODE	SAPphone: Testserver: Get Agent Workmode	SPH1	BASIS	SAP_BASIS
9	Function Module	SPS_SETWORKMODE VALUE(WORKMODE) TYPE SP_WRKMODE	SAPphone: Testserver: Set Agent Workmode	SPH1	BASIS	SAP_BASIS
10	Function Module	SPS_WAITFORCALL VALUE(WORKMODE) TYPE SP_WRKMODE	SPS_WAITFORCALL	SPH1	BASIS	SAP_BASIS
11	Function Module	SP_AGENTLOGIN	SP_AGENTLOGIN	SPH1	BASIS	SAP_BASIS
12	Function Module	SP_AGENTLOGIN VALUE(WORKMODE) TYPE SP_WRKMODE OPTIONAL	SP_AGENTLOGIN	SPH1	BASIS	SAP_BASIS
13	Function Module	SP_AGENTLOGOUT	SP_AGENTLOGOUT	SPH1	BASIS	SAP_BASIS
14	Function Module	SP_ALTERNATE	SAPphone: Alternate active and held calls	SPH1	BASIS	SAP_BASIS
15	Function Module	SP_ANSWER	SP_ANSWER	SPH1	BASIS	SAP_BASIS
16	Function Module	SP_APPENDCALLINFO	SAPphone: Call attached data an einen Anruf anhängen	SPH1	BASIS	SAP_BASIS
17	Function Module	SP_ASSIGNED_CAMPAIGNS_GET	SP_ASSIGNED_CAMPAIGNS_GET	SPH2	BASIS	SAP_BASIS
18	Function Module	SP_BTRANSFER	SAPphone: Weiterleiten eines Anrufs ohne Rückfrage	SPH1	BASIS	SAP_BASIS
19	Function Module	SP_CALL_CANCEL_INWAIT_PROGRAM REFERENCE(WORKMODE) TYPE SP_WRKMODE	SP_CALL_CANCEL_INWAIT_PROGRAM	SPH1	BASIS	SAP_BASIS
20	Function Module	SP_CAMPAIGNS_GET	SAPphone: Get active R/3 campaigns	SPH2	BASIS	SAP_BASIS
21	Function Module	SP_CANCELWAIT VALUE(WORKMODE) TYPE SP_WRKMODE	SAPphone: Cancel Wait for Inbound Call	SPH1	BASIS	SAP_BASIS
22	Function Module	SP_CANCELWAIT	SAPphone: Cancel Wait for Inbound Call	SPH1	BASIS	SAP_BASIS
23	Function Module	SP_CONFERENCE	SAPphone: Konferenzschaltung	SPH1	BASIS	SAP_BASIS
24	Function Module	SP_CONSULT	SAPphone: Rückfrage einleiten	SPH1	BASIS	SAP_BASIS
25	Function Module	SP_DEFLECT	SAPphone: Deflect Alerting Call	SPH1	BASIS	SAP_BASIS
26	Function Module	SP_DELETECALLINFO	SAPphone: Call attached data eines Anrufs löschen	SPH1	BASIS	SAP_BASIS
27	Function Module	SP_DELETE_PDCALL	SP_DELETE_PDCALL	SPH2	BASIS	SAP_BASIS
28	Function Module	SP_DEREGISTER	SP_DEREGISTER	SPH1	BASIS	SAP_BASIS
29	Function Module	SP_DROPALL	SP_DROPALL	SPH1	BASIS	SAP_BASIS
30	Function Module	SP_DROPCALL	SAPphone: Anruf beenden	SPH1	BASIS	SAP_BASIS
31	Function Module	SP_DROPPARTY	SAPphone: Drop Party from Call	SPH1	BASIS	SAP_BASIS
32	Function Module	SP_GENERIC	SAPphone: Generic function	SPH1	BASIS	SAP_BASIS
33	Function Module	SP_GETCALLINFO	SAPphone: Anruf-Daten eines bestimmten Anrufs lesen	SPH1	BASIS	SAP_BASIS
34	Function Module	SP_GETCALLSTATE	SAPphone: Alle Anruf-Daten einer Durchwahl lesen.	SPH1	BASIS	SAP_BASIS
35	Function Module	SP_GETQUEUES	SP_GETQUEUES	SPH1	BASIS	SAP_BASIS
36	Function Module	SP_GETWORKMODE	SP_GETWORKMODE	SPH1	BASIS	SAP_BASIS
37	Function Module	SP_GETWORKMODE VALUE(WORKMODE) TYPE SP_WRKMODE	SP_GETWORKMODE	SPH1	BASIS	SAP_BASIS
38	Function Module	SP_HOLD	SAPphone: Place call on hold	SPH1	BASIS	SAP_BASIS
39	Function Module	SP_MAKECALL	SP_MAKECALL	SPH1	BASIS	SAP_BASIS
40	Function Module	SP_MODIFY_PDCALL	SP_MODIFY_PDCALL	SPH2	BASIS	SAP_BASIS
41	Function Module	SP_PDLISTTRANSFER	SP_PDLISTTRANSFER	SPH2	BASIS	SAP_BASIS
42	Function Module	SP_RECONNECT	SAPphone: Aktiven Anruf beenden und gehaltenen zurückholen	SPH1	BASIS	SAP_BASIS
43	Function Module	SP_REGISTER	SAPphone: Register with CTI subsystem	SPH1	BASIS	SAP_BASIS
44	Function Module	SP_SETCALLINFO	SAPphone: Call attached Data eines Anrufs schreiben	SPH1	BASIS	SAP_BASIS
45	Function Module	SP_SETWORKMODE	SP_SETWORKMODE	SPH1	BASIS	SAP_BASIS
46	Function Module	SP_SETWORKMODE VALUE(WORKMODE) TYPE SP_WRKMODE	SP_SETWORKMODE	SPH1	BASIS	SAP_BASIS
47	Function Module	SP_STATCAMPAIGN	SAPphone: Campaign Statistics Function Module	SPH2	BASIS	SAP_BASIS
48	Function Module	SP_STAT_DATA_GET	SP_STAT_DATA_GET	SPH1	BASIS	SAP_BASIS
49	Function Module	SP_TRANSFER	SAPphone: Weiterleiten eines Anrufs mit Rückfrage	SPH1	BASIS	SAP_BASIS
50	Function Module	SP_UNHOLD	SAPphone: Unhold (Retrieve) held call	SPH1	BASIS	SAP_BASIS
51	Function Module	SP_WAITFORCALL VALUE(WORKMODE) TYPE SP_WRKMODE	SP_WAITFORCALL	SPH1	BASIS	SAP_BASIS
52	Function Module	SP_WAITFORCALL	SP_WAITFORCALL	SPH1	BASIS	SAP_BASIS