SAP ABAP Interface IF_CRM_IC_CONTACT (IC WebClient Contact) is used by

• Class (63)
• Interface (2)
• PINF (2)

#	Object Type	Object Name	Object Description	Package	Structure Package	Software Component
1	Class	CL_CRM_IC_AUTO_NAV Method: HANDLE_INTERACTION_STARTED	auto navigation component	CRM_IC_FRAMEWORK	WEBCUIF	WEBCUIF
2	Class	CL_CRM_IC_AUTO_NAV Method: IF_CRM_IC_EVENT_LISTENER~HANDLE_EVENT	auto navigation component	CRM_IC_FRAMEWORK	WEBCUIF	WEBCUIF
3	Class	CL_CRM_IC_AUTO_NAV Method: HANDLE_INTERACTION_ENDED	auto navigation component	CRM_IC_FRAMEWORK	WEBCUIF	WEBCUIF
4	Class	CL_CRM_IC_CHATCHANNELCUCO_IMPL Method: WD_CUSTOM_CONTROLLER_INIT	CL_CRM_IC_CHATCHANNELCUCO_IMPL	IC_CCS_APP	WEBCUIF	WEBCUIF
5	Class	CL_CRM_IC_CHATCHANNELCUCO_IMPL Method: IF_CRM_IC_EVENT_LISTENER~HANDLE_EVENT	CL_CRM_IC_CHATCHANNELCUCO_IMPL	IC_CCS_APP	WEBCUIF	WEBCUIF
6	Class	CL_CRM_IC_INTERACTION Method: IF_CRM_IC_INTERACTION~IS_CONSULT	ICWC interaction	CRM_IC_FRAMEWORK	WEBCUIF	WEBCUIF
7	Class	CL_CRM_IC_INTERACTION Method: IF_CRM_IC_INTERACTION~IS_NEW	ICWC interaction	CRM_IC_FRAMEWORK	WEBCUIF	WEBCUIF
8	Class	CL_CRM_IC_INTERACTION Method: IF_CRM_IC_INTERACTION~SET_LEADING_CONTACT	ICWC interaction	CRM_IC_FRAMEWORK	WEBCUIF	WEBCUIF
9	Class	CL_CRM_IC_INTERACTION	ICWC interaction	CRM_IC_FRAMEWORK	WEBCUIF	WEBCUIF
10	Class	CL_CRM_IC_INTERACTION Method: IF_CRM_IC_INTERACTION~GET_LEADING_CONTACT	ICWC interaction	CRM_IC_FRAMEWORK	WEBCUIF	WEBCUIF
11	Class	CL_CRM_IC_INTERACTION Method: IF_CRM_IC_INTERACTION~IS_TRANSFER	ICWC interaction	CRM_IC_FRAMEWORK	WEBCUIF	WEBCUIF
12	Class	CL_CRM_IC_INTERACTION_HANDLER Method: IF_CRM_IC_EVENT_LISTENER~HANDLE_EVENT	Interaction handler	CRM_IC_APPL_UI_SERVICES	WEBCUIF	WEBCUIF
13	Class	CL_CRM_IC_INTERACTION_HANDLER Method: CONSTRUCTOR	Interaction handler	CRM_IC_APPL_UI_SERVICES	WEBCUIF	WEBCUIF
14	Class	CL_CRM_IC_INTERACTION_MANAGER Method: SAVE_AND_COLLECT_CAD	ICWC interaction lifecycle management	CRM_IC_FRAMEWORK	WEBCUIF	WEBCUIF
15	Class	CL_CRM_IC_INTERACTION_MANAGER	ICWC interaction lifecycle management	CRM_IC_FRAMEWORK	WEBCUIF	WEBCUIF
16	Class	CL_CRM_IC_MCMSESSIONCUCO_IMPL Method: IF_CRM_IC_PREPARE_FOR_CALLBACK~EXECUTE	CL_CRM_IC_MCMSESSIONCUCO_IMPL	IC_CCS_APP	WEBCUIF	WEBCUIF
17	Class	CL_CRM_IC_MCMSESSIONCUCO_IMPL Method: SET_CONTACT	CL_CRM_IC_MCMSESSIONCUCO_IMPL	IC_CCS_APP	WEBCUIF	WEBCUIF
18	Class	CL_CRM_IC_MCMSESSIONCUCO_IMPL Method: IF_CRM_IC_EVENT_LISTENER~HANDLE_EVENT	CL_CRM_IC_MCMSESSIONCUCO_IMPL	IC_CCS_APP	WEBCUIF	WEBCUIF
19	Class	CL_CRM_IC_MCMSESSIONCUCO_IMPL Method: DO_INIT_CONTEXT	CL_CRM_IC_MCMSESSIONCUCO_IMPL	IC_CCS_APP	WEBCUIF	WEBCUIF
20	Class	CL_CRM_IC_MCM_CHATSESSION Method: GET_PARTICIPANTS	IC MCM Chat Session	IC_CCS_APP	WEBCUIF	WEBCUIF
21	Class	CL_CRM_IC_MCM_CHATSESSION Method: CONSTRUCTOR	IC MCM Chat Session	IC_CCS_APP	WEBCUIF	WEBCUIF
22	Class	CL_CRM_IC_MCM_CHATSESSION Method: GET_ATTACHED_DATA	IC MCM Chat Session	IC_CCS_APP	WEBCUIF	WEBCUIF
23	Class	CL_CRM_IC_MCM_CHATSESSION Method: GET_DIALOG	IC MCM Chat Session	IC_CCS_APP	WEBCUIF	WEBCUIF
24	Class	CL_CRM_IC_MCM_CHATSESSION Method: GET_TITLE	IC MCM Chat Session	IC_CCS_APP	WEBCUIF	WEBCUIF
25	Class	CL_CRM_IC_MCM_CHATSESSION Method: UPDATE_STATUS	IC MCM Chat Session	IC_CCS_APP	WEBCUIF	WEBCUIF
26	Class	CL_CRM_IC_MCM_CHATSESSION Method: POST_MESSAGE	IC MCM Chat Session	IC_CCS_APP	WEBCUIF	WEBCUIF
27	Class	CL_CRM_IC_MCM_CONTACT Method: ON_IADUPDATED	IC WebClient MCM Contact	IC_CCS_APP	WEBCUIF	WEBCUIF
28	Class	CL_CRM_IC_MCM_CONTACT Method: CONSTRUCTOR	IC WebClient MCM Contact	IC_CCS_APP	WEBCUIF	WEBCUIF
29	Class	CL_CRM_IC_MCM_CONTACT Method: IF_CRM_IC_CONTACT~SET_STATUS	IC WebClient MCM Contact	IC_CCS_APP	WEBCUIF	WEBCUIF
30	Class	CL_CRM_IC_MCM_CONTACT Method: ON_REQUESTSAVEADVETOED	IC WebClient MCM Contact	IC_CCS_APP	WEBCUIF	WEBCUIF
31	Class	CL_CRM_IC_MCM_CONTACT	IC WebClient MCM Contact	IC_CCS_APP	WEBCUIF	WEBCUIF
32	Class	CL_CRM_IC_MCM_CONTACT Method: SET_IAD	IC WebClient MCM Contact	IC_CCS_APP	WEBCUIF	WEBCUIF
33	Class	CL_CRM_IC_MCM_CONTACT Method: TRIGGER_IADUPDATED	IC WebClient MCM Contact	IC_CCS_APP	WEBCUIF	WEBCUIF
34	Class	CL_CRM_IC_MCM_CONTACT Method: GET_IAD	IC WebClient MCM Contact	IC_CCS_APP	WEBCUIF	WEBCUIF
35	Class	CL_HREIC_CUCOIDENT_IMPL Method: PROCESS_INTERACTION_STARTED	EIC: Employee Identification	PAOC_EIC_APPL_EMPLOYEESEARCH	EA-HR	EA-HRGXX
36	Class	CL_HREIC_CUCOIDENT_IMPL Method: ON_CONTACT_STARTED	EIC: Employee Identification	PAOC_EIC_APPL_EMPLOYEESEARCH	EA-HR	EA-HRGXX
37	Class	CL_HREIC_CUCOIDENT_IMPL Method: ANALYZE_CONTACT_SOURCE	EIC: Employee Identification	PAOC_EIC_APPL_EMPLOYEESEARCH	EA-HR	EA-HRGXX
38	Class	CL_HREIC_EMPLOYEECUCO_IMPL	EIC: Implementation Class for 'EmployeeCuco'	PAOC_EIC_APPL_EMPLOYEESEARCH	EA-HR	EA-HRGXX
39	Class	CL_HREIC_EMPLOYEECUCO_IMPL Method: ANALYZE_CONTACT_SOURCE	EIC: Implementation Class for 'EmployeeCuco'	PAOC_EIC_APPL_EMPLOYEESEARCH	EA-HR	EA-HRGXX
40	Class	CL_IC_CUCOIDENTIFICATION_IMPL Method: WD_CUSTOM_CONTROLLER_INIT	Identification by ANI and Event Handling	IC_UI_ACCOUNT	WEBCUIF	WEBCUIF
41	Class	CL_IC_CUCOIDENTIFICATION_IMPL Method: ON_END_INTERACTION	Identification by ANI and Event Handling	IC_UI_ACCOUNT	WEBCUIF	WEBCUIF
42	Class	CL_IC_CUCOIDENTIFICATION_IMPL	Identification by ANI and Event Handling	IC_UI_ACCOUNT	WEBCUIF	WEBCUIF
43	Class	CL_IC_CUCOIDENTIFICATION_IMPL Method: IF_CRM_IC_EVENT_LISTENER~HANDLE_EVENT	Identification by ANI and Event Handling	IC_UI_ACCOUNT	WEBCUIF	WEBCUIF
44	Class	CL_IC_CUCOIDENTIFICATION_IMPL Method: FILL_CONTEXT_AREA_TYPE	Identification by ANI and Event Handling	IC_UI_ACCOUNT	WEBCUIF	WEBCUIF
45	Class	CL_IC_CUCOIDENTIFICATION_IMPL Method: ON_CONTACT_STARTED	Identification by ANI and Event Handling	IC_UI_ACCOUNT	WEBCUIF	WEBCUIF
46	Class	CL_IC_CUCOIDENTIFICATION_IMPL Method: ON_INTERACTION_STARTED	Identification by ANI and Event Handling	IC_UI_ACCOUNT	WEBCUIF	WEBCUIF
47	Class	CL_IC_CUCOIDENTIFICATION_IMPL	Identification by ANI and Event Handling	IC_UI_ACCOUNT	WEBCUIF	WEBCUIF
48	Class	CL_IC_INTERACTION_MGR_INTERNAL Method: IF_IC_INTERACTION_MANAGER~SAVE_AND_COLLECT_CAD	Interaction Manager	CRM_IC_FRAMEWORK	WEBCUIF	WEBCUIF
49	Class	CL_IC_INTERACTION_MGR_INTERNAL Method: PROCESS_CONSULT_FOR_TRANSFER	Interaction Manager	CRM_IC_FRAMEWORK	WEBCUIF	WEBCUIF
50	Class	CL_IC_INTERACTION_MGR_INTERNAL Method: ON_CONTACT_ENDED	Interaction Manager	CRM_IC_FRAMEWORK	WEBCUIF	WEBCUIF
51	Class	CL_IC_INTERACTION_MGR_INTERNAL Method: GET_CONTACT_FROM_MCM	Interaction Manager	CRM_IC_FRAMEWORK	WEBCUIF	WEBCUIF
52	Class	CL_IC_INTERACTION_MGR_INTERNAL Method: PROCESS_OUTBOUND_FOR_CURRENT	Interaction Manager	CRM_IC_FRAMEWORK	WEBCUIF	WEBCUIF
53	Class	CL_IC_INTERACTION_MGR_INTERNAL Method: ON_CONTACT_IADUPDATED	Interaction Manager	CRM_IC_FRAMEWORK	WEBCUIF	WEBCUIF
54	Class	CL_IC_INTERACTION_MGR_INTERNAL	Interaction Manager	CRM_IC_FRAMEWORK	WEBCUIF	WEBCUIF
55	Class	CL_IC_INTERACTION_MGR_INTERNAL Method: CREATE_CURRENT_INTERACTION	Interaction Manager	CRM_IC_FRAMEWORK	WEBCUIF	WEBCUIF
56	Class	CL_IC_INTERACTION_MGR_INTERNAL Method: SUBSCRIBE_TO_EVENTS	Interaction Manager	CRM_IC_FRAMEWORK	WEBCUIF	WEBCUIF
57	Class	CL_IC_INTERACTION_MGR_INTERNAL Method: PROCESS_INTERACTION_END	Interaction Manager	CRM_IC_FRAMEWORK	WEBCUIF	WEBCUIF
58	Class	CL_IC_INTERACTION_MGR_INTERNAL Method: IF_CRM_IC_EVENT_LISTENER~HANDLE_EVENT	Interaction Manager	CRM_IC_FRAMEWORK	WEBCUIF	WEBCUIF
59	Class	CL_IC_INTERACTION_MGR_INTERNAL Method: ON_CONTACT_ACCEPTED	Interaction Manager	CRM_IC_FRAMEWORK	WEBCUIF	WEBCUIF
60	Class	CL_IC_INTERACTION_MGR_INTERNAL Method: CREATE_OVERLAP_INTERACTION	Interaction Manager	CRM_IC_FRAMEWORK	WEBCUIF	WEBCUIF
61	Class	CL_IC_MAILCUSTOMCONTROL Method: IF_CRM_IC_PREPARE_FOR_CALLBACK~EXECUTE	Custom Controller	IC_CCS_APP	WEBCUIF	WEBCUIF
62	Class	CL_IC_MAILCUSTOMCONTROL Method: IF_CRM_IC_EVENT_LISTENER~HANDLE_EVENT	Custom Controller	IC_CCS_APP	WEBCUIF	WEBCUIF
63	Class	CL_IC_MAILCUSTOMCONTROL Method: WD_CUSTOM_CONTROLLER_INIT	Custom Controller	IC_CCS_APP	WEBCUIF	WEBCUIF