Hierarchy
⤷
⤷
Meta Relationship - Using
| # | Relationship type | Using | Short Description | Created on |
|---|---|---|---|---|
| 1 | Inheritance (c INHERITING FROM c_ref) | CL_IC_CUCOIDENTIFICATION | Identification by ANI and Event Handling | 20040913 |
| 2 | Interface implementation (CLASS c. INTERFACES i_ref) | IF_BSP_WD_MESSAGE_HANDLER | Interface for Error Handler | 20040913 |
| 3 | Interface implementation (CLASS c. INTERFACES i_ref) | IF_CRM_IC_EVENT_LISTENER | IC event service interface | 20040913 |
| 4 | Interface implementation (CLASS c. INTERFACES i_ref) | IF_CRM_IC_MCM_CALLBACK_HANDLER | IC MCM CallBack Handler | 20040913 |
Meta Relationship - Used By
| # | Relationship type | Used by | Short Description | Created on |
|---|---|---|---|---|
| 1 | Inheritance (c INHERITING FROM c_ref) | CL_HREIC_CUCOIDENT_IMPL | EIC: Employee Identification | 20050314 |
Properties
| Class | CL_IC_CUCOIDENTIFICATION_IMPL | |
| Short Description | Identification by ANI and Event Handling | |
| Super Class | CL_IC_CUCOIDENTIFICATION | Identification by ANI and Event Handling |
| Instantiability of a Class | 2 | Public |
| Final |
General Data
| Message Class | ||
| Program status | ||
| Category | 0 | |
| Package | IC_UI_ACCOUNT | IC WebClient Account Identification |
| Created | 20040913 | SAP |
| Last change | 20081007 | SAP |
| Shared Memory-enabled | ||
| Fixed point arithmetic | ||
| Unicode checks active |
Forward declarations
| # | Type group / Object type | Type | Type Description |
|---|---|---|---|
| 1 | Type group use (TYPE-POOLS tp) | Type group use (TYPE-POOLS tp) |
Interfaces
| # | Interface | Abstract | Final | Description | Created on |
|---|---|---|---|---|---|
| 1 | IF_BSP_WD_MESSAGE_HANDLER | Interface for Error Handler | 20040913 | ||
| 2 | IF_CRM_IC_EVENT_LISTENER | IC event service interface | 20040913 | ||
| 3 | IF_CRM_IC_MCM_CALLBACK_HANDLER | IC MCM CallBack Handler | 20040913 |
Friends
Class CL_IC_CUCOIDENTIFICATION_IMPL has no friend class.
Attributes
| # | Attribute | Level | Visibility | Read only | Typing | Associated Type | Initial Value | Description | Created on |
|---|---|---|---|---|---|---|---|---|---|
| 1 | Instance attribute | Private | Type reference (TYPE) | ABAP_BOOL | flag if bp search done | 20040914 | |||
| 2 | Instance attribute | Private | Type reference (TYPE) | STRING | communication channel | 20040913 | |||
| 3 | Instance attribute | Private | Type reference (TYPE) | STRING | id of new item when overlap | 20040913 | |||
| 4 | Instance attribute | Private | Type reference (TYPE) | STRING | value of incoming request ( like phone number, email address | 20040913 |
Methods
| # | Method | Level | Visibility | Method type | Description | Created on |
|---|---|---|---|---|---|---|
| 1 | Instance method | Protected | Method | redefine: do something special dependent on contact source | 20040916 | |
| 2 | Instance method | Protected | Method | clear attributes | 20040914 | |
| 3 | Instance method | Protected | Method | clears context nodes | 20040914 | |
| 4 | Instance method | Public | Method | clears contact type from context area | 20040914 | |
| 5 | Instance method | Public | Method | clears values from context area | 20040914 | |
| 6 | Instance method | Protected | Method | clear attributes related to interaction manager handling | 20040914 | |
| 7 | Instance method | Public | Method | fills current caller into caller display | 20040914 | |
| 8 | Instance method | Public | Method | sets contact type into context area | 20040914 | |
| 9 | Instance method | Public | Method | fills values into context area | 20040914 | |
| 10 | Instance method | Public | Method | getter for channel | 20040913 | |
| 11 | Instance method | Public | Method | get current MCM contact | 20040914 | |
| 12 | Instance method | Protected | Method | redefine: get the data and fill the IAD String | 20040913 | |
| 13 | Instance method | Public | Method | get addresses of specifc type of BP | 20040922 | |
| 14 | Instance method | Public | Method | getter item_id | 20040916 | |
| 15 | Instance method | Public | Method | getter for request_value | 20040913 | |
| 16 | Instance method | Public | Method | redefine: processing of external CAD | 20040914 | |
| 17 | Instance method | Public | Method | redefine: processing of internal CAD (transfer) | 20040914 | |
| 18 | Instance method | Public | Method | redefine: processing of internal CAD on contact started | 20040916 | |
| 19 | Instance method | Protected | Method | initialize context nodes | 20040914 | |
| 20 | Instance method | Public | Method | redefine: get nav link for event | 20040920 | |
| 21 | Instance method | Public | Method | getter for channel | 20050215 | |
| 22 | Instance method | Protected | Method | event handling for contact ended | 20040914 | |
| 23 | Instance method | Protected | Method | event handling for contact started | 20040913 | |
| 24 | Instance method | Protected | Method | event handling of interaction ended | 20040914 | |
| 25 | Instance method | Protected | Method | redefine: process end interaction in overlap situation | 20040914 | |
| 26 | Instance method | Protected | Method | event handling on start interaction | 20040914 | |
| 27 | Instance method | Public | Method | redefine: gets BPs for incoming call or email | 20040914 | |
| 28 | Instance method | Protected | Method | redefine: process event interaction started | 20040914 | |
| 29 | Instance method | Protected | Method | redefine: processing on do_init_context of MainViewset | 20040914 | |
| 30 | Instance method | Public | Method | getter BP_Search_Done | 20040914 | |
| 31 | Instance method | Public | Method | setter for channel | 20040914 | |
| 32 | Instance method | Public | Method | setter item id | 20040917 | |
| 33 | Instance method | Public | Method | setter for channel | 20050214 |
Events
Class CL_IC_CUCOIDENTIFICATION_IMPL has no event.
Types
Class CL_IC_CUCOIDENTIFICATION_IMPL has no local type.
Method Signatures
Method ANALYZE_CONTACT_SOURCE Signature
| # | Type | Parameter | Pass Value | Optional | Typing Method | Associated Type | Default value | Description | Created on |
|---|---|---|---|---|---|---|---|---|---|
| 1 | IR_CONTACT | Call by reference | Object reference (TYPE REF TO) | IF_CRM_IC_CONTACT | IC WebClient Contact | 20040916 |
Method ANALYZE_CONTACT_SOURCE on class CL_IC_CUCOIDENTIFICATION_IMPL has no exception.
Method CLEAR_ATTRIBUTES Signature
Method CLEAR_ATTRIBUTES on class CL_IC_CUCOIDENTIFICATION_IMPL has no parameter.
Method CLEAR_ATTRIBUTES on class CL_IC_CUCOIDENTIFICATION_IMPL has no exception.
Method CLEAR_CONTEXT Signature
Method CLEAR_CONTEXT on class CL_IC_CUCOIDENTIFICATION_IMPL has no parameter.
Method CLEAR_CONTEXT on class CL_IC_CUCOIDENTIFICATION_IMPL has no exception.
Method CLEAR_CONTEXT_AREA_TYPE Signature
Method CLEAR_CONTEXT_AREA_TYPE on class CL_IC_CUCOIDENTIFICATION_IMPL has no parameter.
Method CLEAR_CONTEXT_AREA_TYPE on class CL_IC_CUCOIDENTIFICATION_IMPL has no exception.
Method CLEAR_CONTEXT_AREA_VALUE Signature
Method CLEAR_CONTEXT_AREA_VALUE on class CL_IC_CUCOIDENTIFICATION_IMPL has no parameter.
Method CLEAR_CONTEXT_AREA_VALUE on class CL_IC_CUCOIDENTIFICATION_IMPL has no exception.
Method CLEAR_IM_HANDLING_ATT Signature
Method CLEAR_IM_HANDLING_ATT on class CL_IC_CUCOIDENTIFICATION_IMPL has no parameter.
Method CLEAR_IM_HANDLING_ATT on class CL_IC_CUCOIDENTIFICATION_IMPL has no exception.
Method FILL_CALLER_DISPLAY Signature
| # | Type | Parameter | Pass Value | Optional | Typing Method | Associated Type | Default value | Description | Created on |
|---|---|---|---|---|---|---|---|---|---|
| 1 | IV_OBJECT1 | Call by reference | Object reference (TYPE REF TO) | IF_BOL_BO_PROPERTY_ACCESS | Zugriff Schnittstelle für BO-Attribute | 20040916 | |||
| 2 | IV_OBJECT2 | Call by reference | Object reference (TYPE REF TO) | IF_BOL_BO_PROPERTY_ACCESS | Zugriff Schnittstelle für BO-Attribute | 20040916 | |||
| 3 | IV_STRING | Call by reference | Type reference (TYPE) | STRING | 20040914 |
Method FILL_CALLER_DISPLAY on class CL_IC_CUCOIDENTIFICATION_IMPL has no exception.
Method FILL_CONTEXT_AREA_TYPE Signature
| # | Type | Parameter | Pass Value | Optional | Typing Method | Associated Type | Default value | Description | Created on |
|---|---|---|---|---|---|---|---|---|---|
| 1 | IR_CONTACT | Call by reference | Object reference (TYPE REF TO) | IF_CRM_IC_CONTACT | IC WebClient MCM Contact | 20040914 |
Method FILL_CONTEXT_AREA_TYPE on class CL_IC_CUCOIDENTIFICATION_IMPL has no exception.
Method FILL_CONTEXT_AREA_VALUE Signature
| # | Type | Parameter | Pass Value | Optional | Typing Method | Associated Type | Default value | Description | Created on |
|---|---|---|---|---|---|---|---|---|---|
| 1 | IV_FIELD1 | Call by reference | Type reference (TYPE) | STRING | 20040914 | ||||
| 2 | IV_FIELD2 | Call by reference | Type reference (TYPE) | STRING | 20040914 |
Method FILL_CONTEXT_AREA_VALUE on class CL_IC_CUCOIDENTIFICATION_IMPL has no exception.
Method GET_CHANNEL Signature
| # | Type | Parameter | Pass Value | Optional | Typing Method | Associated Type | Default value | Description | Created on |
|---|---|---|---|---|---|---|---|---|---|
| 1 | RV_RESULT | Value transfer | Type reference (TYPE) | STRING | Kommunikationskanal | 20040913 |
Method GET_CHANNEL on class CL_IC_CUCOIDENTIFICATION_IMPL has no exception.
Method GET_CONTACT Signature
| # | Type | Parameter | Pass Value | Optional | Typing Method | Associated Type | Default value | Description | Created on |
|---|---|---|---|---|---|---|---|---|---|
| 1 | IR_EVENT | Call by reference | Object reference (TYPE REF TO) | CL_CRM_IC_EVENT | IC-Ereignis | 20040914 | |||
| 2 | RR_CONTACT | Value transfer | Object reference (TYPE REF TO) | CL_CRM_IC_MCM_CONTACT | IC WebClient MCM Contact | 20040914 |
Method GET_CONTACT on class CL_IC_CUCOIDENTIFICATION_IMPL has no exception.
Method GET_DATA_FOR_TRANSFER Signature
| # | Type | Parameter | Pass Value | Optional | Typing Method | Associated Type | Default value | Description | Created on |
|---|---|---|---|---|---|---|---|---|---|
| 1 | EV_IAD | Value transfer | Type reference (TYPE) | STRING | 20040913 |
Method GET_DATA_FOR_TRANSFER on class CL_IC_CUCOIDENTIFICATION_IMPL has no exception.
Method GET_EMAIL_ADDRESSES Signature
| # | Type | Parameter | Pass Value | Optional | Typing Method | Associated Type | Default value | Description | Created on |
|---|---|---|---|---|---|---|---|---|---|
| 1 | ET_EMAILADDRESSES | Value transfer | Type reference (TYPE) | O2PARAVALU_TABLE | 02: Parametertabelle (Namen und Werte) | 20040922 | |||
| 2 | IV_OBJECT_TYPE | Call by reference | Type reference (TYPE) | STRING | Externer Objektname | 20040922 |
Method GET_EMAIL_ADDRESSES on class CL_IC_CUCOIDENTIFICATION_IMPL has no exception.
Method GET_ITEM_ID Signature
| # | Type | Parameter | Pass Value | Optional | Typing Method | Associated Type | Default value | Description | Created on |
|---|---|---|---|---|---|---|---|---|---|
| 1 | RV_RESULT | Value transfer | Type reference (TYPE) | STRING | 20040916 |
Method GET_ITEM_ID on class CL_IC_CUCOIDENTIFICATION_IMPL has no exception.
Method GET_REQUEST_VALUE Signature
| # | Type | Parameter | Pass Value | Optional | Typing Method | Associated Type | Default value | Description | Created on |
|---|---|---|---|---|---|---|---|---|---|
| 1 | EV_RESULT | Value transfer | Type reference (TYPE) | STRING | 20040913 |
Method GET_REQUEST_VALUE on class CL_IC_CUCOIDENTIFICATION_IMPL has no exception.
Method HANDLE_EXTERNAL_CAD Signature
| # | Type | Parameter | Pass Value | Optional | Typing Method | Associated Type | Default value | Description | Created on |
|---|---|---|---|---|---|---|---|---|---|
| 1 | IR_CONTACT | Call by reference | Object reference (TYPE REF TO) | IF_CRM_IC_CONTACT | 20040914 | ||||
| 2 | RV_HANDLED | Value transfer | Type reference (TYPE) | CRMT_BOOLEAN | Logische Variable | 20040914 |
Method HANDLE_EXTERNAL_CAD on class CL_IC_CUCOIDENTIFICATION_IMPL has no exception.
Method HANDLE_INTERNAL_CAD Signature
| # | Type | Parameter | Pass Value | Optional | Typing Method | Associated Type | Default value | Description | Created on |
|---|---|---|---|---|---|---|---|---|---|
| 1 | IR_CONTACT | Call by reference | Object reference (TYPE REF TO) | IF_CRM_IC_CONTACT | IC WebClient MCM Contact | 20040914 | |||
| 2 | IR_EVENT | Call by reference | Object reference (TYPE REF TO) | CL_CRM_IC_EVENT | IC-Ereignis | 20040914 | |||
| 3 | RV_HANDLED | Value transfer | Type reference (TYPE) | CRMT_BOOLEAN | Logische Variable | 20040914 |
Method HANDLE_INTERNAL_CAD on class CL_IC_CUCOIDENTIFICATION_IMPL has no exception.
Method HANDLE_INT_CAD_CONTACT_STARTED Signature
| # | Type | Parameter | Pass Value | Optional | Typing Method | Associated Type | Default value | Description | Created on |
|---|---|---|---|---|---|---|---|---|---|
| 1 | IR_CONTACT | Call by reference | Object reference (TYPE REF TO) | IF_CRM_IC_CONTACT | 20040916 | ||||
| 2 | IR_EVENT | Call by reference | Object reference (TYPE REF TO) | CL_CRM_IC_EVENT | IC-Ereignis | 20040916 | |||
| 3 | RV_HANDLED | Value transfer | Type reference (TYPE) | CRMT_BOOLEAN | Logische Variable | 20040916 |
Method HANDLE_INT_CAD_CONTACT_STARTED on class CL_IC_CUCOIDENTIFICATION_IMPL has no exception.
Method INITIALIZE_CONTEXT Signature
Method INITIALIZE_CONTEXT on class CL_IC_CUCOIDENTIFICATION_IMPL has no parameter.
Method INITIALIZE_CONTEXT on class CL_IC_CUCOIDENTIFICATION_IMPL has no exception.
Method INTERNAL_NAV_FOR_EVENT Signature
| # | Type | Parameter | Pass Value | Optional | Typing Method | Associated Type | Default value | Description | Created on |
|---|---|---|---|---|---|---|---|---|---|
| 1 | IV_EVENT | Call by reference | Object reference (TYPE REF TO) | CL_CRM_IC_EVENT | IC-Ereignis | 20040920 | |||
| 2 | RV_NAV_LINK | Value transfer | Type reference (TYPE) | STRING | 20040920 |
Method INTERNAL_NAV_FOR_EVENT on class CL_IC_CUCOIDENTIFICATION_IMPL has no exception.
Method IS_BP_SEARCH_DONE Signature
| # | Type | Parameter | Pass Value | Optional | Typing Method | Associated Type | Default value | Description | Created on |
|---|---|---|---|---|---|---|---|---|---|
| 1 | RV_RESULT | Value transfer | Type reference (TYPE) | ABAP_BOOL | Kommunikationskanal | 20050215 |
Method IS_BP_SEARCH_DONE on class CL_IC_CUCOIDENTIFICATION_IMPL has no exception.
Method ON_CONTACT_ENDED Signature
| # | Type | Parameter | Pass Value | Optional | Typing Method | Associated Type | Default value | Description | Created on |
|---|---|---|---|---|---|---|---|---|---|
| 1 | IV_EVENT | Call by reference | Object reference (TYPE REF TO) | CL_CRM_IC_EVENT | IC-Ereignis | 20040914 |
Method ON_CONTACT_ENDED on class CL_IC_CUCOIDENTIFICATION_IMPL has no exception.
Method ON_CONTACT_STARTED Signature
| # | Type | Parameter | Pass Value | Optional | Typing Method | Associated Type | Default value | Description | Created on |
|---|---|---|---|---|---|---|---|---|---|
| 1 | IV_EVENT | Call by reference | Object reference (TYPE REF TO) | CL_CRM_IC_EVENT | IC-Ereignis | 20040913 |
Method ON_CONTACT_STARTED on class CL_IC_CUCOIDENTIFICATION_IMPL has no exception.
Method ON_END_INTERACTION Signature
Method ON_END_INTERACTION on class CL_IC_CUCOIDENTIFICATION_IMPL has no parameter.
Method ON_END_INTERACTION on class CL_IC_CUCOIDENTIFICATION_IMPL has no exception.
Method ON_END_WITH_OVERLAP Signature
Method ON_END_WITH_OVERLAP on class CL_IC_CUCOIDENTIFICATION_IMPL has no parameter.
Method ON_END_WITH_OVERLAP on class CL_IC_CUCOIDENTIFICATION_IMPL has no exception.
Method ON_INTERACTION_STARTED Signature
Method ON_INTERACTION_STARTED on class CL_IC_CUCOIDENTIFICATION_IMPL has no parameter.
Method ON_INTERACTION_STARTED on class CL_IC_CUCOIDENTIFICATION_IMPL has no exception.
Method PROCESS_INCOMING_REQUEST Signature
| # | Type | Parameter | Pass Value | Optional | Typing Method | Associated Type | Default value | Description | Created on |
|---|---|---|---|---|---|---|---|---|---|
| 1 | EV_BO_COL | Call by reference | Object reference (TYPE REF TO) | IF_BOL_BO_COL | BO Collection Interface | 20040914 | |||
| 2 | IV_ITEM_ID | Call by reference | Type reference (TYPE) | STRING | Id of incoming item | 20040914 | |||
| 3 | IV_REQUEST_VALUE | Call by reference | Type reference (TYPE) | STRING | 20040914 |
Method PROCESS_INCOMING_REQUEST on class CL_IC_CUCOIDENTIFICATION_IMPL has no exception.
Method PROCESS_INTERACTION_STARTED Signature
| # | Type | Parameter | Pass Value | Optional | Typing Method | Associated Type | Default value | Description | Created on |
|---|---|---|---|---|---|---|---|---|---|
| 1 | IR_CONTACT | Call by reference | Object reference (TYPE REF TO) | IF_CRM_IC_CONTACT | 20040914 |
Method PROCESS_INTERACTION_STARTED on class CL_IC_CUCOIDENTIFICATION_IMPL has no exception.
Method RESTORE_AFTER_OVERLAP Signature
Method RESTORE_AFTER_OVERLAP on class CL_IC_CUCOIDENTIFICATION_IMPL has no parameter.
Method RESTORE_AFTER_OVERLAP on class CL_IC_CUCOIDENTIFICATION_IMPL has no exception.
Method SET_BP_SEARCH_DONE Signature
Method SET_BP_SEARCH_DONE on class CL_IC_CUCOIDENTIFICATION_IMPL has no parameter.
Method SET_BP_SEARCH_DONE on class CL_IC_CUCOIDENTIFICATION_IMPL has no exception.
Method SET_CHANNEL Signature
| # | Type | Parameter | Pass Value | Optional | Typing Method | Associated Type | Default value | Description | Created on |
|---|---|---|---|---|---|---|---|---|---|
| 1 | IV_CHANNEL | Call by reference | Type reference (TYPE) | STRING | Kommunikationskanal | 20040914 |
Method SET_CHANNEL on class CL_IC_CUCOIDENTIFICATION_IMPL has no exception.
Method SET_ITEM_ID Signature
| # | Type | Parameter | Pass Value | Optional | Typing Method | Associated Type | Default value | Description | Created on |
|---|---|---|---|---|---|---|---|---|---|
| 1 | IV_STRING | Call by reference | Type reference (TYPE) | STRING | 20040917 |
Method SET_ITEM_ID on class CL_IC_CUCOIDENTIFICATION_IMPL has no exception.
Method SET_REQUEST_VALUE Signature
| # | Type | Parameter | Pass Value | Optional | Typing Method | Associated Type | Default value | Description | Created on |
|---|---|---|---|---|---|---|---|---|---|
| 1 | IV_REQUEST_VALUE | Call by reference | Type reference (TYPE) | STRING | Kommunikationskanal | 20050214 |
Method SET_REQUEST_VALUE on class CL_IC_CUCOIDENTIFICATION_IMPL has no exception.
History
| Last changed by/on | SAP | 20081007 |
| SAP Release Created in | 500 |