SAP ABAP Message Number CIC - 016 (CIC) is used by

• Function Module (7)

#	Object Type	Object Name	Object Description	Package	Structure Package	Software Component
1	Function Module	CCM_CALLCTR_EV_CONFIG_MOD	Call Center Configuration Module	CCMB	APPL	SAP_APPL
2	Function Module	CCM_CS_EV_CSEARCH_CONFIG_MOD	Event handler: CSEARCH_CONFIG_MOD	CCMB	APPL	SAP_APPL
3	Function Module	CCM_CTI_EV_CTI_CONFIG_MOD	Hidden CTI Configuration Modification	CCMA	APPL	SAP_APPL
4	Function Module	CCM_SCRIPT_EV_CONFIG_MOD	Call Center Scripting Congifuration Module	CCMB	APPL	SAP_APPL
5	Function Module	CCM_TCONTROLS_EV_CONFIG_MOD	Telephony Controls Configuration Module	CCMB	APPL	SAP_APPL
6	Function Module	CIC_TOOLBAR_EV_CONFIG_MOD	Toolbar Configuration Module	CICA	APPL	SAP_APPL
7	Function Module	EE_CIC_TOOLBAR_EV_CONFIG_MOD	Toolbar Configuration Module	EE_CRM_CIC	FI-CA	FI-CA