SAP ABAP View VCRMD_ESCAL_RECN (Response Times)

Hierarchy

☛ BBPCRM (Software Component) BBPCRM
   ⤷ CRM-BTX-CTR-SCO (Application Component) Service Contract
     ⤷ CRM_SERVICE_ENTITLEMNT (Package) Service Agreements (SLA)

Basic Data

View Type	C	Maintenance View
Maintenance View	VCRMD_ESCAL_RECN
Short Description	Response Times
Root table	CRMD_ESCAL_RECNO	Response Time Profile - Service Agreement

Table

#	Table Name	Foreign Table	Foreign Field	Foreign DIR
1	CRMD_ESCAL_RECNO	CRMD_ESCAL_RECNO
2	CRMD_ESCAL_REC	CRMD_ESCAL_RECNO	SRV_ESCAL	E
3	CRMD_ESCAL	CRMD_ESCAL_REC	SRV_ESCAL	E
4	CRMD_ESCAL_T	CRMD_ESCAL	SRV_ESCAL	I

Join Conditions

#	Table Name	Field Name	Negation	Operator	Constants	Cont. line	AND/OR	Offset	F Length	Mco Field

View Fields

#	View field	Table	Field	Maintenance Flag	Key	Data element	Mod	Short Description
1	CLIENT	CRMD_ESCAL_RECNO	CLIENT		☐	MANDT	☐	Client
2	SRV_ESCAL	CRMD_ESCAL_RECNO	SRV_ESCAL	S	☐	CRMT_SRV_ESCAL	☐	Response Profile
3	SRV_CATEGORY	CRMD_ESCAL_RECNO	SRV_CATEGORY	S	☐	CRMT_ACTIVITY_CATEGORY	☐	Activity Category (Communication Type)
4	SRV_PRIORITY	CRMD_ESCAL_RECNO	SRV_PRIORITY	S	☐	CRMT_PRIORITY	☐	Activity Priority
5	SRV_KATALOGART	CRMD_ESCAL_RECNO	SRV_KATALOGART	S	☐	COMT_CATALOG	☐	Catalog
6	SRV_CODEGRUPPE	CRMD_ESCAL_RECNO	SRV_CODEGRUPPE	S	☐	QCODEGRP	☐	Code Group
7	SRV_CODE	CRMD_ESCAL_RECNO	SRV_CODE	S	☐	QCODE	☐	Code
8	SRV_DURANAME	CRMD_ESCAL_RECNO	SRV_DURANAME		☐	TIMENADURA	☐	Name for Type of Time Duration
9	SRV_DURA	CRMD_ESCAL_RECNO	SRV_DURA		☐	TIMEDURA	☐	Numerical Value of Duration
10	SRV_UNIT	CRMD_ESCAL_RECNO	SRV_UNIT		☐	TIMEUNITDU	☐	Default Value for Time Unit
11	DESCRIPTION	CRMD_ESCAL_T	DESCRIPTION	S	☐	CRMT_DESCRIPTION_40	☐	Description (40 Characters)

Maintenance Status

Access

☐   read only

☐   read and change

☐   Time-dependent views: like U, validity data like ' '

☑   read, change, delete and insert

Delivery Class	A	Application Table (Master- and Transaction Data)
Data Browser/Table View Maintenance	X	Display/Maintenance Allowed

History

Last changed by/on	SAP	20070309
SAP Release Created in	400