SAP ABAP Table CRMD_ESCAL_REC (Response Time Profile - Service Agreement)

Hierarchy

☛ BBPCRM (Software Component) BBPCRM
   ⤷ CRM-BTX-CTR-SCO (Application Component) Service Contract
     ⤷ CRM_SERVICE_ENTITLEMNT (Package) Service Agreements (SLA)

Basic Data

Table Category	TRANSP	Transparent table
Transparent table	CRMD_ESCAL_REC	Table Relationship Diagram
Short Description	Response Time Profile - Service Agreement

Delivery and Maintenance

Pool/cluster
Delivery Class	A	Application Table (Master- and Transaction Data)
Data Browser/Table View Maintenance		Display/Maintenance Allowed with Restrictions

Components

	Field	Key	Data Element	Domain	Data Type	Length	Decimal Places	Short Description	Check table
1	CLIENT	☑	MANDT	MANDT	CLNT	3	0	Client	T000
2	SRV_ESCAL	☑	CRMT_SRV_ESCAL	CRM_SRV_ESCAL	CHAR	10	0	Response Profile	CRMD_ESCAL
3	SRV_CATEGORY	☑	CRMT_ACTIVITY_CATEGORY	CRM_ACTIVITY_CATEGORY	CHAR	3	0	Activity Category (Communication Type)	CRMC_ACT_CATEGOR
4	SRV_PRIORITY	☑	CRMT_PRIORITY	SC_PRIO	NUMC	1	0	Activity Priority	SCPRIO
5	SRV_KATALOGART	☑	COMT_CATALOG	COM_CATALOG	CHAR	2	0	Catalog	TQ15
6	SRV_CODEGRUPPE	☑	QCODEGRP	QCODEGRP	CHAR	8	0	Code Group	QPGR
7	SRV_CODE	☑	QCODE	QCODE	CHAR	4	0	Code	QPCD
8	SRV_DURA1	☐	CRMT_SRV_DURA1	TIMEDURA	DEC	13	0	Duration of First Response
9	SRV_UNIT1	☐	TIMEUNITDU	TIMEUNITNA	CHAR	12	0	Default Value for Time Unit	TIMESYUT
10	SRV_NO_SERWI1	☐	CRMT_SRV_NO_SERWI	CRM_BOOLEAN	CHAR	1	0	Service Profile Indicator Should Not Be Used
11	SRV_DURA2	☐	CRMT_SRV_DURA2	TIMEDURA	DEC	13	0	Duration of Completion
12	SRV_UNIT2	☐	TIMEUNITDU	TIMEUNITNA	CHAR	12	0	Default Value for Time Unit	TIMESYUT
13	SRV_NO_SERWI2	☐	CRMT_SRV_NO_SERWI	CRM_BOOLEAN	CHAR	1	0	Service Profile Indicator Should Not Be Used

Foreign Keys

	Source Table	Source Column	Foreign Table	Foreign Column	Dependency Factor	Cardinality left	Cardinality right
1	CRMD_ESCAL_REC	CLIENT	T000	MANDT	KEY	1	CN
2	CRMD_ESCAL_REC	SRV_CATEGORY	CRMC_ACT_CATEGOR	CATEGORY	KEY	C	CN
3	CRMD_ESCAL_REC	SRV_CODE	QPCD	CODE	KEY	C	CN
4	CRMD_ESCAL_REC	SRV_CODEGRUPPE	QPGR	CODEGRUPPE		C	CN
5	CRMD_ESCAL_REC	SRV_ESCAL	CRMD_ESCAL	SRV_ESCAL	KEY	1	CN
6	CRMD_ESCAL_REC	SRV_KATALOGART	TQ15	KATALOGART	KEY	C	CN
7	CRMD_ESCAL_REC	SRV_PRIORITY	SCPRIO	PRIORITY	KEY	C	CN
8	CRMD_ESCAL_REC	SRV_UNIT1	TIMESYUT	NAME_UNIT	KEY	C	CN
9	CRMD_ESCAL_REC	SRV_UNIT2	TIMESYUT	NAME_UNIT	KEY	C	CN

History

Last changed by/on	SAP	20040219
SAP Release Created in	30A