SAP ABAP Package CRM_SERVICE_ENTITLEMNT (Service Agreements (SLA))
Basic Data
| Package |  |
CRM_SERVICE_ENTITLEMNT | |
| Short Description | Service Agreements (SLA) | ||
| Super package | |
CRM_APPLICATION | All CRM Components Without Special Structure Packages |
| Main package indicator | Development Package | ||
| Created on/by |  |
20010129 | SAP |
Package Content
| Table Name | Short Description | Table Category | Delivery Class |
|---|---|---|---|
 CRMD_ESCAL |
Service Response Time Schema | TRANSP | A |
| CRMD_ESCAL_REC |
Response Time Profile - Service Agreement | TRANSP | A |
| CRMD_ESCAL_RECNO |
Response Time Profile - Service Agreement | TRANSP | A |
| CRMD_ESCAL_T |
Response Time Profile Texts | TRANSP | A |
| CRMD_SERWI |
Service Availability Profile | TRANSP | A |
| CRMD_SERWI_T |
Availability Time Texts | TRANSP | A |
| Transaction Code | Short Description | Program |
|---|---|---|
 CRMD_SERV_SLA |
Availability and Response Times | |
| S_A4C_68001111 |
(empty) |  SAPLS_CUS_IMG_ACTIVITY |
| S_PIC_80000182 |
(empty) | SAPLS_CUS_IMG_ACTIVITY |
Hierarchy
| Software Component |  |
BBPCRM | BBPCRM |
| SAP Release Created in | 30A | ||
| Application Component |  |
CRM-BTX-CTR-SCO (AEC0000346) | Service Contract |
| Package | |
CRM_SERVICE_ENTITLEMNT | Service Agreements (SLA) |
