SAP ABAP Transaction Code CRMC_CIC_MAIL_WF (Assign Agent for E-Mail Handling)

Hierarchy

☛ BBPCRM (Software Component) BBPCRM
   ⤷ CRM-CIC (Application Component) Interaction Center WinClient
     ⤷ CCMA (Package) Interaction Center Components

Basic Data

Transaction Code	CRMC_CIC_MAIL_WF
Transaction Description	Assign Agent for E-Mail Handling
Transaction Type		Transaction Code Type

Attribute

Program
Screen number	0

Parameter

Transaction Code Parameter

/*OOCU_PAR START_TASKGROUP-OBJID=14000001

GUI Support

☐ SAPGUI for HTML

☐ SAPGUI for Java

☑ SAPGUI for Windows

History

SAP Release Created in

400