SAP ABAP Transaction Code CICY (CTI Administration)
Hierarchy
☛
BBPCRM (Software Component) BBPCRM
⤷
CRM-CIC (Application Component) Interaction Center WinClient
⤷
CCMA (Package) Interaction Center Components
BBPCRM (Software Component) BBPCRM⤷
CRM-CIC (Application Component) Interaction Center WinClient⤷
CCMA (Package) Interaction Center Components 
Basic Data
| Transaction Code |  |
CICY |  TCode CICY Analytics  |
| Transaction Description |  |
CTI Administration | |
| Transaction Type | Transaction Code Type |
Attribute
| Program |  |
||
| Screen number | 0 |
Parameter
| Transaction Code Parameter | /*SM30 VIEWNAME=V_CCMCTIADMIN UPDATE=X |
GUI Support
| SAPGUI for HTML |
| SAPGUI for Java |
| SAPGUI for Windows |
History
| SAP Release Created in |
Usage 
