SAP ABAP Function Module CRM_CLM_DETERMINE_CUSTOMERS (Determine customers - call list generation)

Hierarchy

☛ BBPCRM (Software Component) BBPCRM
   ⤷ CRM-CIC (Application Component) Interaction Center WinClient
     ⤷ CRM_CIC_COMPONENTS (Package) Interaction Center components

Basic Data

Function Module	CRM_CLM_DETERMINE_CUSTOMERS	Determine customers - call list generation
Function Group	CRM_CLM	Call list management
Program Name	SAPLCRM_CLM	Call list management
INCLUDE Name	LCRM_CLMU05

Parameters

Type	Parameter Name	Typing	Associated Type	Default value	Optional	Pass Value	Short text
Changing	CT_MSG	TYPE	BAPIRET2_T		☐	☐	Warnings / information
Changing	CT_ERROR	TYPE	BAPIRET2_T		☐	☐	Critical errors
Exporting	ET_BR_ASSIGNMENT	TYPE	CRMT_CLM_BR_ASSIGNMENT_TAB		☐	☐	Assignment BP to agent(s), based on Business Routing
Exporting	ET_BP	TYPE	CRMT_CLM_BP_TAB		☐	☐	Call List Generation: BP data
Exporting	ET_CP	TYPE	CRMT_CLM_RELATION_TAB		☐	☐	Relationships - call list generation
Importing	IS_CTRL_GENERAL	TYPE	CRMT_CLM_GENERAL_S		☐	☐	Control structure "General" - call list generation
Importing	IS_CTRL_CUSTOMER	TYPE	CRMT_CLM_CUSTOMER_S		☐	☐	Control data "Customer"
Importing	IS_CTRL_CALL_LIST	TYPE	CRMT_CLM_CALL_LIST_S		☑	☐	Control structure "Call list" - call list generation
Importing	IV_IS_RECOVERY_MODE	TYPE	XFELD		☑	☑	X -> run in error recovery mode

Processing Type

☑ Normal Function Module
☐ Remote-Enabled Module	☐ BaseXML supported
☐ Update Module	☑ Start immediately
	☐ Immediate Start, No Restart
	☐ Start Delayed
	☐ Coll.run
☐ JAVA Module Callable from ABAP
☐ Remote-Enabled JAVA Module
☐ Module Callable from JAVA

History

Last changed by/on	SAP	20030110
SAP Release Created in	20C