SAP ABAP Package CRM_CIC_COMPONENTS (Interaction Center components)
Basic Data
| Package | CRM_CIC_COMPONENTS | ||
| Short Description | Interaction Center components | ||
| Super package | CRM_APPLICATION | All CRM Components Without Special Structure Packages | |
| Main package indicator | Development Package | ||
| Created on/by | 00000000 | SAP |
Package Content
| Table Name | Short Description | Table Category | Delivery Class |
|---|---|---|---|
| Object Relationship Service: generic binary links | TRANSP | A | |
| Search Component (both Search&display and Employee Search) | TRANSP | E | |
| Search Priorities for the Business Partner Search in CIC | TRANSP | C | |
| Extended CIC E-mail inbox active | TRANSP | G | |
| Agentprofile for product proposal | TRANSP | C | |
| Sequence of rules - call list generation, assignment | TRANSP | C | |
| Profile - call list generation, assignment | TRANSP | C | |
| Profile descriptions - call list generation, assignment | TRANSP | C | |
| Rule ID - call list generation, assignment | TRANSP | E | |
| Rule descriptions - call list generation, assignment | TRANSP | E | |
| CIC Transaction comp. configuration | TRANSP | C | |
| CIC Activity maintenance configuration text | TRANSP | C | |
| Alert Modeler profile | TRANSP | E | |
| Meta Model (XML template) name | TRANSP | E | |
| Header: Meta Model (XML template) name | TRANSP | E | |
| Meta Model (XML template) name | TRANSP | E | |
| Rule model - XML template storage for CIC Alert Modeler | TRANSP | E | |
| Alert Modeler profile description | TRANSP | E | |
| Hold language dependent texts of rules and functions | TRANSP | E | |
| Used model - XML template storage for CIC Alert Modeler | TRANSP | E | |
| Client Switch: Application | TRANSP | C | |
| Client Switch: Application (text) | TRANSP | C | |
| Client Switch: Configuration | TRANSP | C | |
| Client Switch: Applications Assigned to Configuration | TRANSP | C | |
| Client Switch: Configuration (text) | TRANSP | C | |
| Client Switch: Applications Related to DNIS | TRANSP | C | |
| Client Switch: Application Type | TRANSP | E | |
| Client Switch: Application Type (text) | TRANSP | E | |
| CRM CIC Broadcast Server installation files | TRANSP | S | |
| CRM IC WinClient Standard Responses | TRANSP | G | |
| Class assignment for Object Model Factory | TRANSP | S | |
| CIC SLA profile | TRANSP | E | |
| SLA reason code | TRANSP | C | |
| SLA reason code text | TRANSP | C | |
| Assignment period to locator | TRANSP | C | |
| Rule ID - call list generation, scheduling | TRANSP | E | |
| Scheduling rule text - call list generation | TRANSP | E | |
| search application within the locator | TRANSP | C | |
| search profile within the locator | TRANSP | C | |
| search profile within the locator: text | TRANSP | C | |
| CRM CIC Profiles list | TRANSP | C | |
| CRM CIC Profiles list | TRANSP | C | |
| CRM CIC Profiles list | TRANSP | E | |
| CRM CIC Profiles list | TRANSP | C | |
| CIC SLA: Object Relationship Service order/SLA object | TRANSP | A | |
| Data in XML format | TRANSP | A | |
| profile for broadcast components | TRANSP | C | |
| Default Workspace Profile | TRANSP | E | |
| Default Workspace Profile Slot | TRANSP | E | |
| Default Workspace Profile Slot Text | TRANSP | E | |
| Default Workspace Profile Text | TRANSP | E | |
| email editor profiles | TRANSP | G | |
| Editor profiles | TRANSP | G | |
| email editor profiles | TRANSP | G | |
| email editor profiles | TRANSP | G | |
| SIC editor: agent identities | TRANSP | G | |
| SIC editor: agent identities | TRANSP | G | |
| SIC editor: agent identities | TRANSP | G | |
| IC Restart: set time and memory | TRANSP | C | |
Hierarchy
| Software Component | BBPCRM | BBPCRM | |
| SAP Release Created in | |||
| Application Component | CRM-CIC (PFC0000045) | Interaction Center WinClient | |
| Package | CRM_CIC_COMPONENTS | Interaction Center components |