SAP ABAP Data Element CICPROF (Interaction Center WinClient Profile)
Hierarchy
☛
BBPCRM (Software Component) BBPCRM
⤷
CRM-CIC (Application Component) Interaction Center WinClient
⤷
CICA (Package) Interaction Center
BBPCRM (Software Component) BBPCRM⤷
CRM-CIC (Application Component) Interaction Center WinClient⤷
CICA (Package) Interaction Center
Basic Data
| Data Element | CICPROF |
| Short Description | Interaction Center WinClient Profile |
Data Type
| Category of Dictionary Type | D | Domain |
| Type of Object Referenced | No Information | |
| Domain / Name of Reference Type | CHAR8 | |
| Data Type | CHAR | Character String |
| Length | 8 | |
| Decimal Places | 0 | |
| Output Length | 8 | |
| Value Table |
Further Characteristics
| Search Help: Name | ||
| Search Help: Parameters | ||
| Parameter ID | ||
| Default Component name | ||
| Change document | ||
| No Input History | ||
| Basic direction is set to LTR | ||
| No BIDI Filtering |
Field Label
| Length | Field Label | |
| Short | 10 | IC Prof. |
| Medium | 15 | IC Profile |
| Long | 20 | IC WinClient Profile |
| Heading | 0 |
Documentation
Definition
The customer interaction center (CIC) profile summarizes all profiles of the components and the framework in a single profile. This CIC profile is assigned to a user/agents or to a group of users.
This profile determines how the CIC reacts for each respective user.
History
| Last changed by/on | SAP | 20070401 |
| SAP Release Created in |
