SAP ABAP Data Element CCMPREC (Search sequence)

Hierarchy

☛ BBPCRM (Software Component) BBPCRM
   ⤷ CRM-CIC (Application Component) Interaction Center WinClient
     ⤷ CCMA (Package) Interaction Center Components

Basic Data

Data Element	CCMPREC
Short Description	Search sequence

Data Type

Category of Dictionary Type	D	Domain
Type of Object Referenced		No Information
Domain / Name of Reference Type	NUM01
Data Type	NUMC	Character string with only digits
Length	1
Decimal Places	0
Output Length	1
Value Table

Further Characteristics

Search Help: Name
Search Help: Parameters
Parameter ID
Default Component name
Change document	☐
No Input History	☐
Basic direction is set to LTR	☐
No BIDI Filtering	☐

Field Label

	Length	Field Label
Short	10	Sequence
Medium	15	Sequence
Long	15	Search sequence
Heading	16	Sequence

Documentation

Definition

This field determines in which order the methods for identifying the caller are executed. The actual execution is performed in the contact data search component. Possible identification methods include:

• ANI (Automatic Number Identification): In this case the caller is identified on the basis of their telephone number in central address management.
• Call attached data: In this case the caller is identified on the basis of the data that is collected by the telephone system or the Interactive Voice Response Unit (IVR).
• Function module call

History

Last changed by/on	SAP	20070401
SAP Release Created in