SAP ABAP Data Element CCMDKEY (Individual activities)
Hierarchy
☛
BBPCRM (Software Component) BBPCRM
⤷
CRM-CIC (Application Component) Interaction Center WinClient
⤷
CCMA (Package) Interaction Center Components
BBPCRM (Software Component) BBPCRM⤷
CRM-CIC (Application Component) Interaction Center WinClient⤷
CCMA (Package) Interaction Center Components
Basic Data
| Data Element | CCMDKEY |
| Short Description | Individual activities |
Data Type
| Category of Dictionary Type | D | Domain |
| Type of Object Referenced | No Information | |
| Domain / Name of Reference Type | NUM5 | |
| Data Type | NUMC | Character string with only digits |
| Length | 5 | |
| Decimal Places | 0 | |
| Output Length | 5 | |
| Value Table |
Further Characteristics
| Search Help: Name | ||
| Search Help: Parameters | ||
| Parameter ID | ||
| Default Component name | ||
| Change document | ||
| No Input History | ||
| Basic direction is set to LTR | ||
| No BIDI Filtering |
Field Label
| Length | Field Label | |
| Short | 10 | Activities |
| Medium | 16 | Indiv. activity |
| Long | 20 | Individual activity |
| Heading | 0 |
Documentation
Definition
The agent activities in the customer interaction center can be logged in the form of individual steps (individual activities).
Each individual activity is identified by a unique key.
History
| Last changed by/on | SAP | 20070401 |
| SAP Release Created in |
