SAP ABAP Data Element CCMCBQUEPROF (Callback Queue Profile)

Hierarchy

☛ BBPCRM (Software Component) BBPCRM
   ⤷ CRM-CIC (Application Component) Interaction Center WinClient
     ⤷ CICA (Package) Interaction Center

Basic Data

Data Element	CCMCBQUEPROF
Short Description	Callback Queue Profile

Data Type

Category of Dictionary Type	D	Domain
Type of Object Referenced		No Information
Domain / Name of Reference Type	CHAR15
Data Type	CHAR	Character String
Length	15
Decimal Places	0
Output Length	15
Value Table

Further Characteristics

Search Help: Name
Search Help: Parameters
Parameter ID	CCMCBQPR
Default Component name
Change document	☐
No Input History	☐
Basic direction is set to LTR	☐
No BIDI Filtering	☐

Field Label

	Length	Field Label
Short	10	CBack Prof
Medium	20	Callback Queue Prof.
Long	22	Callback Queue Profile
Heading	0

Documentation

Definition

Profiles are used to group callback queues. There are two criteria by which callback queues can be grouped:

• A : All queues to which a clerk can assign callbacks
• P : All queues from which a clerk can process callbacks

The respective profiles must be assigned in the CIC profile, in order to be relevant for a clerk.

History

Last changed by/on	SAP	20070401
SAP Release Created in