SAP ABAP Data Element CCMCBQUEPROF (Callback Queue Profile)
BBPCRM (Software Component) BBPCRM
   CRM-CIC (Application Component) Interaction Center WinClient
     CICA (Package) Interaction Center
Basic Data
Short Description Callback Queue Profile  
Data Type
Category of Dictionary Type D   Domain
Type of Object Referenced     No Information
Domain / Name of Reference Type CHAR15    
Data Type CHAR   Character String 
Length 15    
Decimal Places 0    
Output Length 15    
Value Table      
Further Characteristics
Search Help: Name    
Search Help: Parameters    
Parameter ID CCMCBQPR  
Default Component name    
Change document    
No Input History    
Basic direction is set to LTR    
No BIDI Filtering    
Field Label
  Length  Field Label  
Short 10 CBack Prof 
Medium 20 Callback Queue Prof. 
Long 22 Callback Queue Profile 


Profiles are used to group callback queues. There are two criteria by which callback queues can be grouped:

  • A : All queues to which a clerk can assign callbacks
  • P : All queues from which a clerk can process callbacks

The respective profiles must be assigned in the CIC profile, in order to be relevant for a clerk.

Last changed by/on SAP  20070401 
SAP Release Created in