SAP ABAP Data Element CCMAUTHAREA (Call center authentication area)

Hierarchy

☛ BBPCRM (Software Component) BBPCRM
   ⤷ CRM-CIC (Application Component) Interaction Center WinClient
     ⤷ CCMA (Package) Interaction Center Components

Basic Data

Data Element	CCMAUTHAREA
Short Description	Call center authentication area

Data Type

Category of Dictionary Type	D	Domain
Type of Object Referenced		No Information
Domain / Name of Reference Type	AUTHPROFDOM
Data Type	CHAR	Character String
Length	15
Decimal Places	0
Output Length	15
Value Table

Further Characteristics

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Parameter ID
Default Component name
Change document	☐
No Input History	☐
Basic direction is set to LTR	☐
No BIDI Filtering	☐

Field Label

	Length	Field Label
Short	10	Auth.
Medium	15	Auth. area
Long	20	Auth. area
Heading	0

Documentation

Definition

Authentication area in the customer interaction center.

This area is checked in the authentication component.

Example:
The area 'Customer' could be an authentication area for incoming customer calls at the service center
The area 'Employees' could be an authentication area for incoming calls at the company's internal helpdesk.

History

Last changed by/on	SAP	20070401
SAP Release Created in