SAP ABAP Data Element CCM_CIC_NEW_MODE (Flag to start Action Box transaction in a new mode)
Hierarchy
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BBPCRM (Software Component) BBPCRM
⤷
CRM-CIC (Application Component) Interaction Center WinClient
⤷
CCMA (Package) Interaction Center Components
BBPCRM (Software Component) BBPCRM⤷
CRM-CIC (Application Component) Interaction Center WinClient⤷
CCMA (Package) Interaction Center Components
Basic Data
| Data Element | CCM_CIC_NEW_MODE |
| Short Description | Flag to start Action Box transaction in a new mode |
Data Type
| Category of Dictionary Type | D | Domain |
| Type of Object Referenced | No Information | |
| Domain / Name of Reference Type | CCMBOOLEAN | |
| Data Type | CHAR | Character String |
| Length | 1 | |
| Decimal Places | 0 | |
| Output Length | 1 | |
| Value Table |
Further Characteristics
| Search Help: Name | ||
| Search Help: Parameters | ||
| Parameter ID | ||
| Default Component name | ||
| Change document | ||
| No Input History | ||
| Basic direction is set to LTR | ||
| No BIDI Filtering |
Field Label
| Length | Field Label | |
| Short | 10 | New mode |
| Medium | 15 | New mode |
| Long | 20 | New mode |
| Heading | 8 | New mode |
Documentation
Definition
The Action Box of the Customer Interaction Center starts BOR methods and workflows. Some of them are not releasing the allocated memory after execution. Since the Customer Interaction Center is not frequently restarted, the allocated but unused memory keeps growing and decreases the performance of the application server.
This flag specifies if the Action Box should start a transaction in a new internal mode which releases the allocated memory after execution.
Attention: This solution solves the memory problem, but since the processing is in a different mode, the BOR objects may need a manual refresh before they are added to the BDD.
History
| Last changed by/on | SAP | 19991209 |
| SAP Release Created in | 46C |
