SAP ABAP Domain CRM_IC_CHANNEL_ID (Communication Channel)
Hierarchy
☛
BBPCRM (Software Component) BBPCRM
⤷
CRM-IC (Application Component) Interaction Center WebClient
⤷
CRM_IC_CUSTOMIZING (Package) CRM Interaction Center: Customizing
BBPCRM (Software Component) BBPCRM⤷
CRM-IC (Application Component) Interaction Center WebClient⤷
CRM_IC_CUSTOMIZING (Package) CRM Interaction Center: Customizing
Basic Data
| Domain Name | CRM_IC_CHANNEL_ID |
| Short Description | Communication Channel |
Definition
| Data Type | CHAR | Character String |
| No. Characters | 5 | |
| Decimal Places | ||
| Output Length | 5 | |
| Conversion Routine | ||
| Sign | ||
| Lower Case |
Value Range
| # | Lower Limit | Upper Limit | Short Description |
|---|---|---|---|
| 1 | |||
| 2 | CHAT | Chat | |
| 3 | ANI | Phone (ANI) | |
| 4 | NORM | Manual Search | |
History
| Last changed by/on | SAP | 20080703 |
| SAP Release Created in | 310 |
