SAP ABAP Package CRM_IC_CUSTOMIZING (CRM Interaction Center: Customizing)
Basic Data
| Package | CRM_IC_CUSTOMIZING | ||
| Short Description | CRM Interaction Center: Customizing | ||
| Super package | CRM_IC | CRM Interaction Center | |
| Main package indicator | Development Package | ||
| Created on/by | 20020528 | SAP |
Package Content
| Table Name | Short Description | Table Category | Delivery Class |
|---|---|---|---|
| Obsolete | TRANSP | C | |
| Activity Trace Table | TRANSP | L | |
| Database Table : All the IC Events | TRANSP | E | |
| Text Table : Alert Modeler Events | TRANSP | E | |
| automatically confirm BP | TRANSP | E | |
| Details for Object Components | TRANSP | E | |
| Component Definition for dyn. IC Account Identification | TRANSP | E | |
| Component Def. for dyn. IC Account Ident. Text Table | TRANSP | E | |
| IC BP Identification Profile | TRANSP | E | |
| IC BP Identification Profile Texts | TRANSP | E | |
| IC BP Identification Profile Texts | TRANSP | E | |
| Text Table for Partner Functions | TRANSP | E | |
| IC BP Identification Profile Texts | TRANSP | E | |
| automatically confirm BP | TRANSP | E | |
| IC BP Identification Profile | TRANSP | E | |
| Search: BP Roles | TRANSP | E | |
| Details for Object Components | TRANSP | E | |
| IC BP Identification Profile | TRANSP | E | |
| Details for Object Components | TRANSP | E | |
| Assignment of partner funtions to business transaction | TRANSP | E | |
| Details for Partner Functions | TRANSP | E | |
| customizing table for relationships | TRANSP | E | |
| Search: Related Roles | TRANSP | E | |
| Details for Object Components | TRANSP | E | |
| customizing table for relationships | TRANSP | E | |
| Profile Table for Broadcast Component | TRANSP | C | |
| IC WebClient - Assign Activity Category to MCM Media Types | TRANSP | C | |
| Assignment of partner funtions to business transaction | TRANSP | C | |
| IC Business Transaction Profile | TRANSP | E | |
| IC Business Transaction Profile Texts | TRANSP | E | |
| IC - Categorization Contexts | TRANSP | E | |
| IC - Categorization Profile | TRANSP | E | |
| IC - Categorization Profile | TRANSP | E | |
| IC - Categorization Profile | TRANSP | E | |
| IC Call list Profiles | TRANSP | E | |
| IC Call List Profile Texts | TRANSP | E | |
| Client Switch Profile | TRANSP | E | |
| Client Switch Profile Description | TRANSP | C | |
| Context Area Components | TRANSP | E | |
| Context Area Profile Description | TRANSP | E | |
| Context Area Profile | TRANSP | E | |
| Dependent Business Transactions | TRANSP | C | |
| Application object for Content Management | TRANSP | E | |
| Content Management Profile table | TRANSP | E | |
| Content Management Profile Text table | TRANSP | E | |
| Content Managemen Profile: Application object assignment | TRANSP | E | |
| Content Management Profile: Source xpath assignment | TRANSP | E | |
| Customizing table for IBASE Tree view | TRANSP | E | |
| Descriptin table for IBASE profile in different languages | TRANSP | E | |
| IC Automated Text in Note of INR Based on Business Roles | TRANSP | C | |
| Customizing for IC WebClient IObject creation | TRANSP | C | |
| Descriptin table for IObject profile in different languages | TRANSP | E | |
| IC Interaction Record Mode | TRANSP | E | |
| Interaction Record Mode | TRANSP | E | |
| IC Campaign Profile Attribute Conditions | TRANSP | E | |
| IC Campaign Profile Attribute Range Conditions | TRANSP | E | |
| IC Campaign Profile Attribute Set Conditions | TRANSP | E | |
| IC Campaign Attributes | TRANSP | E | |
| IC Campaign Profile | TRANSP | E | |
| IC Campaign Profile Texts | TRANSP | E | |
| Object Description | TRANSP | E | |
| Object Description text table | TRANSP | E | |
| Other IDs | TRANSP | E | |
| Polling Profile Description | TRANSP | E | |
| Polling Profile | TRANSP | E | |
| IC Dialog Boxes Based on Business Roles | TRANSP | C | |
| Product search product catalogue profile | TRANSP | C | |
| Product Search: Description for catalogue profile | TRANSP | C | |
| Properties for the product search in the product master | TRANSP | C | |
| IC profiles | TRANSP | E | |
| IC profile text | TRANSP | E | |
| IC recommendation engine profile database table | TRANSP | E | |
| IC recommendation engine Profile Texts | TRANSP | E | |
| Notification Profile | TRANSP | C | |
| Business transaction types of simplified BT user interfaces | TRANSP | C | |
| Agent activity tracing table | TRANSP | C | |
| IC Work Client CHAT | TRANSP | C | |
| IC Work Center Profile Connection | TRANSP | C | |
| IC Work Client DNIS | TRANSP | C | |
| IC Work Client EMAIL | TRANSP | C | |
| IC Work Client | TRANSP | C | |
| IC Work Client Description | TRANSP | C | |
| attributes of out-of_box AM | TRANSP | A | |
| Table for Alert Modeler Implementation Class | TRANSP | E | |
| Alert Modeler: Java Class Text Table | TRANSP | E | |
| Table: PlaceHolders of Alert Modeler | TRANSP | E | |
| Alert Modeler: PlaceHolder Text Table | TRANSP | E | |
| table maintaining all parameters of alert modeler | TRANSP | E | |
| Text Table:Alert Modeler Java Class Parameter | TRANSP | E | |
| check table for CRM IC Web Client text table | TRANSP | C | |
Hierarchy
| Software Component | BBPCRM | BBPCRM | |
| SAP Release Created in | 310 | ||
| Application Component | CRM-IC (A4C0000041) | Interaction Center WebClient | |
| Package | CRM_IC_CUSTOMIZING | CRM Interaction Center: Customizing |