SAP ABAP Class Method CL_CRM_IC_INTERACTION_MANAGER - GET_INSTANCE (ICWC interaction lifecycle management) is used by

• Class (18)
• WAPA (1)

#	Object Type	Object Name	Object Description	Package	Structure Package	Software Component
1	Class	CL_CRM_IC_ACTIVE_ACTIONS Method: HAS_INTERACTION_END_PROCESSING	Singleton keeping active actions	CRM_IC_APPL_UI_BDC	WEBCUIF	WEBCUIF
2	Class	CL_CRM_IC_AUTO_NAV Method: HANDLE_INTERACTION_ENDED	auto navigation component	CRM_IC_FRAMEWORK	WEBCUIF	WEBCUIF
3	Class	CL_CRM_IC_AUTO_NAV Method: HANDLE_INTERACTION_STARTED	auto navigation component	CRM_IC_FRAMEWORK	WEBCUIF	WEBCUIF
4	Class	CL_CRM_IC_CHATSUPVWSVIEWS_IMPL Method: DO_REPLACE_INITIAL_VIEW	CL_CRM_IC_CHATSUPVWSVIEWS	IC_UI_CCS	WEBCUIF	WEBCUIF
5	Class	CL_CRM_IC_INTERACTION_MANAGER Method: GET_CB_REGISTRY_END_REQUEST	ICWC interaction lifecycle management	CRM_IC_FRAMEWORK	WEBCUIF	WEBCUIF
6	Class	CL_CRM_IC_MAILRIGHTAREA_IMPL Method: DO_REPLACE_INITIAL_VIEW	CL_CRM_IC_MAILRIGHTAREA	IC_UI_CCS	WEBCUIF	WEBCUIF
7	Class	CL_CRM_IC_MCMSESSIONCUCO_IMPL Method: IF_CRM_IC_EVENT_LISTENER~HANDLE_EVENT	CL_CRM_IC_MCMSESSIONCUCO_IMPL	IC_CCS_APP	WEBCUIF	WEBCUIF
8	Class	CL_CRM_IC_MCMSESSIONCUCO_IMPL Method: IF_CRM_IC_PREPARE_FOR_CALLBACK~EXECUTE	CL_CRM_IC_MCMSESSIONCUCO_IMPL	IC_CCS_APP	WEBCUIF	WEBCUIF
9	Class	CL_CRM_IC_SCRIPT_EVENT_LIST Method: ON_INTERACTION_STARTED	Script Processor event listener	CRM_IC_SCRIPTING_RUNTIME	WEBCUIF	WEBCUIF
10	Class	CL_HREIC_CUCOIDENT_IMPL Method: ON_CONTACT_STARTED	EIC: Employee Identification	PAOC_EIC_APPL_EMPLOYEESEARCH	EA-HR	EA-HRGXX
11	Class	CL_HREIC_EMPLOYEECUCO_IMPL Method: ANALYZE_CONTACT_SOURCE	EIC: Implementation Class for 'EmployeeCuco'	PAOC_EIC_APPL_EMPLOYEESEARCH	EA-HR	EA-HRGXX
12	Class	CL_HREIC_EMPLOYEECUCO_IMPL Method: INTERNAL_NAV_FOR_EVENT	EIC: Implementation Class for 'EmployeeCuco'	PAOC_EIC_APPL_EMPLOYEESEARCH	EA-HR	EA-HRGXX
13	Class	CL_IC_CUCOIDENTIFICATION_IMPL Method: ON_CONTACT_STARTED	Identification by ANI and Event Handling	IC_UI_ACCOUNT	WEBCUIF	WEBCUIF
14	Class	CL_IC_CUCOIDENTIFICATION_IMPL Method: ON_INTERACTION_STARTED	Identification by ANI and Event Handling	IC_UI_ACCOUNT	WEBCUIF	WEBCUIF
15	Class	CL_IC_CUCOIDENTIFICATION_IMPL Method: ON_END_INTERACTION	Identification by ANI and Event Handling	IC_UI_ACCOUNT	WEBCUIF	WEBCUIF
16	Class	CL_IC_CUCOIDENTIFICATION_IMPL Method: GET_CONTACT	Identification by ANI and Event Handling	IC_UI_ACCOUNT	WEBCUIF	WEBCUIF
17	Class	CL_IC_MAILCUSTOMCONTROL Method: IF_CRM_IC_PREPARE_FOR_CALLBACK~EXECUTE	Custom Controller	IC_CCS_APP	WEBCUIF	WEBCUIF
18	Class	CL_IC_MAILCUSTOMCONTROL Method: ON_CONTACT_STARTED	Custom Controller	IC_CCS_APP	WEBCUIF	WEBCUIF