SAP ABAP Table CRMT_EMWB_IL_EMAIL_ATTR (Email WorkBench - Email Attributes)

Hierarchy

☛ BBPCRM (Software Component) BBPCRM
   ⤷ CRM-IC-EMS (Application Component) E-Mail Response Management System
     ⤷ CRM_ERMS_EMAIL_IL (Package) ERMS email interaction layer

Basic Data

Table Category	INTTAB	Structure
Structure	CRMT_EMWB_IL_EMAIL_ATTR	Table Relationship Diagram
Short Description	Email WorkBench - Email Attributes

Delivery and Maintenance

Pool/cluster
Delivery Class
Data Browser/Table View Maintenance	Display/Maintenance Allowed with Restrictions

Components

	Field	Key	Data Element	Domain	Data Type	Length	Decimal Places	Short Description	Check table
1	.INCLUDE	☐				0	0	Connection ID
2	.INCLUDE	☐				0	0	Statistical data header
3	MANDT	☐	MANDT	MANDT	CLNT	3	0	Client	*
4	CON_ID	☐	CRMT_ERMS_CONNECTION_ID	CRM_ERMS_CONNECTION_ID	CHAR	34	0	E-Mail ID for E-Mail Response Management System (ERMS)
5	CON_DIRECT	☐	CRMT_ERMS_CONNECTION_DIR	CRM_ERMS_CONNECTION_DIR	CHAR	1	0	Connection Direction
6	EXT_ADDR	☐	CRMT_ERMS_ADDRESS	CRM_ERMS_ADDRESS	CHAR	241	0	Address
7	INT_ADDR	☐	CRMT_ERMS_ADDRESS	CRM_ERMS_ADDRESS	CHAR	241	0	Address
8	START_TMSP	☐	CRMT_ERMS_TIMESTAMP	CRM_ERMS_TIMESTAMP	DEC	15	0	UTC Timestamp (YYYYMMDDhhmmss)
9	CREATE_ON	☐	CRMT_ERMS_CREATED_ON	DATS	DATS	8	0	Created On Date
10	CHANGE_ON	☐	CRMT_ERMS_CHANGED_ON	DATS	DATS	8	0	Last Changed On
11	STATUS	☐	CRMT_ERMS_STATUS	CRM_ERMS_STATUS	CHAR	3	0	E-Mail Status	*
12	ORG_UNIT	☐	CRMT_ERMS_ORG	BU_PARTNER	CHAR	10	0	Organizational Unit	*
13	HANDLING_TIME	☐	CRMT_ERMS_DURATION	CRM_ERMS_DURATION	DEC	13	0	Duration
14	RESPONSE_TIME	☐	CRMT_ERMS_DURATION	CRM_ERMS_DURATION	DEC	13	0	Duration
15	IN_SL	☐	CRMT_ERMS_IN_SL	CRM_ERMS_IN_SL	INT4	10	0	In Service Level
16	WEBFORM_ID	☐	CRMT_ERMS_WEBFORM_ID	CRM_ERMS_WEBFORM_ID	CHAR	30	0	Web Form ID
17	EMAIL_TYPE	☐	CRMT_ERMS_COMMUNICATION_TYPE	CRM_ERMS_COMMUNICATION_TYPE	CHAR	1	0	Communication Type
18	FINAL	☐	CRMT_ERMS_FINAL	CRM_ERMS_FLAG	CHAR	1	0	Final
19	BW_EXTRACT	☐	CRMT_ERMS_EXTRACT	CRM_ERMS_FLAG	CHAR	1	0	BW Extraction Flag
20	WORKITEM_ID	☐	SWW_WIID	SWW_WIID	NUMC	12	0	Work item ID	*
21	ESCALATION_TYPE	☐	CRMT_ERMS_ESCAL_TYPE	CRMT_ERMS_ESCAL_TYPE	CHAR	1	0	Escalation Type
22	ESCALATION_TIME	☐	CRMT_ERMS_ESCAL_TIME	CRM_ERMS_TIMESTAMP	DEC	15	0	Escalation Time
23	ESC_TIME_IN_HRS	☐	CRMT_ERMS_ESC_TIME_HRS_2000	CRMT_ERMS_ESC_TIME_HRS_2000	DEC	13	2	Escalation Time stamp (hours since Jan, 01 00:00)
24	RESP_AGENT	☐	CRMT_ERMS_AGENT	CRMT_ERMS_AGENT	CHAR	10	0	Responsible Agent
25	CMS_ID	☐	CRMT_IC_MDB_CCID	CRMT_IC_DCHAR32	CHAR	32	0	Interaction Center ID
26	DESCRIPTION	☐	SO_OBJ_DES	SO_OBJ_DES	CHAR	50	0	Short description of contents
27	STATUS_DESCR	☐	CRMT_ERMS_STATUS_TEXT	CRM_ERMS_TEXT30	CHAR	30	0	Description of E-Mail Status
28	CASE_TICKET_NUMBER	☐	CRMT_ERMS_CORT_NUM	SCMG_EXT_KEY	CHAR	12	0	Case or Ticket Number
29	FORWARD_TO	☐	CRMT_ERMS_FORWARD	CRMT_ERMS_FORWARD	CHAR	255	0	Forward
30	CC_TO	☐	CRMT_ERMS_CC_TO	CRMT_ERMS_FORWARD	CHAR	255	0	CC E-Mail
31	RESP_AGENT_USER	☐	CRMT_ERMS_UNAME	UNAME	CHAR	12	0	Responsible Agent User ID
32	ESCALATION_DESC	☐	CHAR40	CHAR40	CHAR	40	0	Character field of length 40

History

Last changed by/on	SAP	20110908
SAP Release Created in	510