SAP ABAP Application Component CRM-IC-EMS (E-Mail Response Management System)
Basic Data
| Application Component | A5C0000001 | |
| Application Component ID | CRM-IC-EMS | |
| Short Description | E-Mail Response Management System | |
| First Release Date | 20040601 | |
| First Release | 640 |
Content
| Application Component ID | Short Description | Application Component |
|---|---|---|
| E-Mail Response Management System | A4I0000003 | |
| Automated Rule Execution | A5C0000030 | |
| Categories | A4I0000005 | |
| Categories | A5C0000012 | |
| Monitoring | A4I0000006 | |
| Monitoring | A5C0000013 | |
| Rule Maintenance | A4I0000004 | |
| Rule Maintenance | A5C0000011 |
| Package | Short Description |
|---|---|
| CRM_ERMS | |
| ERMS email interaction layer | |
| UI for ERMS Email Workbench | |
| CRM_ERMS_ITSM | |
| ERMS rule simulator | |
| ERMS Simulator Interaction Layer | |
| ERMS Workbench | |
| IC: ERMS components in IC WebClient | |
| Service Management Framework | |
| Service Management Framework Core | |
| Service Management Framework Services |
Hierarchy
| Software Component | BBPCRM | BBPCRM | |
| SAP Release Created in | 500 |