Hierarchy
IS-UT (Software Component) SAP Utilities/Telecommunication⤷
IS-U-BI (Application Component) Contract Billing⤷
EE20 (Package) IS-U: Billing 
Attribute
| Message class |  |
AH | |
| Short Description |  |
IS-U billing (master data) | |
| Message Number |  |
787 | |
| Documentation status | Space: object requires documentation |
||
| Authorization check Error Message | |||
| Changed On |  |
20050224 |
Message Text
Help Document
Diagnosis
In the billing order for installation (see the billing document for scheduled billing date and billing transaction), billing document is marked as having been reversed for adjustment in the Doc.no. in adj. rev. field.
However, billing document was already reversed in invoicing; see the offsetting document for invoicing document (entry in table ERCHC with SPCANC = "X").
You should not process the billing order for which the adjustment reversal is set; this would only generate a difference bill relative to billing document number . This could mean that the customer is charged too little since the invoicing document has been reversed (and this counters the point of an adjustment reversal).
System Response
Procedure
Check the billing and invoicing situation.
If necessary, you can delete the document number adjustment reversal in the billing order using Transaction EA24 Delete adjustment reversal document number from billing order.
History
| Last changed on/by | |
20110810 | SAP |
| SAP Release Created in |
