SAP ABAP Message Class AH Message Number 384 (Inst. &1 scheduled bill. date &2 bill. procedure &3: status &4 incorrect)
Hierarchy
IS-UT (Software Component) SAP Utilities/Telecommunication
   IS-U-BI (Application Component) Contract Billing
     EE20 (Package) IS-U: Billing
Attribute
Message class AH  
Short Description IS-U billing (master data)    
Message Number 384  
Documentation status       Space: object requires documentation
Authorization check Error Message      
Changed On 20050224   
Message Text
Inst. &1 scheduled bill. date &2 bill. procedure &3: status &4 incorrect
Help Document

Diagnosis

In billing, the system has established that the status of the billing order that was specified when it was first created is no longer current.

A common cause of this problem is that changes are made after the billing order has already been created and entered. Such changes include:

  • Changes to the meter reading results
  • Changes to the installation structure
  • Installation or removal of additional devices or registers

System Response

Billing terminates.

Procedure

You have the following options:

  • Enter or validate the missing or incomplete meter reading results.
  • The following procedure may be appropriate for points 2 and 3 above:
    1. Delete the existing billing order. If you do this, you must note the meter reading results that may already have been entered.
    2. Create a new billing order.

  • If the meter reading results already entered were correct:
    1. Reverse the billing order.
    2. Create a new billing order. Do not set the Delete MR results indicator.

You then only need to enter the meter reading results that were missing.

History
Last changed on/by 20110810  SAP 
SAP Release Created in