Hierarchy
IS-UT (Software Component) SAP Utilities/Telecommunication⤷
IS-U-BI (Application Component) Contract Billing⤷
EE20 (Package) IS-U: Billing 
Attribute
| Message class |  |
AH | |
| Short Description |  |
IS-U billing (master data) | |
| Message Number |  |
378 | |
| Documentation status | Space: object requires documentation |
||
| Authorization check Error Message | |||
| Changed On |  |
20050224 |
Message Text
Help Document
Diagnosis
-------------------------------------------------------------------
In program at point the system has established that table is empty.
-------------------------------------------------------------------
System Response
Processing is canceled.
Procedure
The error has several possible causes. If the empty table is table COMPR_IZW, it is likely that required meter reading results are missing. Check that each device or register for the billing concerned has at least one meter reading result to mark the start of the period to be billed and at least one meter reading result to mark the end of the period to be billed.
In most cases, this would be the following meter reading results:
- To determine the start of the period, a move-in meter reading result or the periodic meter reading result of the last billing
- To determine the end of the period, a periodic meter reading result or the result on the date the allocation to the installation ends
- Appropriate meter reading results for registers only relevant to sub-annual billing
- Enter the required meter reading results and start the transaction again.
If the entries are still not correct, the problem may be due to an internal error. If this is the case, contact SAP.
History
| Last changed on/by | |
20110810 | SAP |
| SAP Release Created in |
