Hierarchy
IS-UT (Software Component) SAP Utilities/Telecommunication⤷
IS-U-BI (Application Component) Contract Billing⤷
EE20 (Package) IS-U: Billing 
Attribute
| Message class |  |
AH | |
| Short Description |  |
IS-U billing (master data) | |
| Message Number |  |
371 | |
| Documentation status | Space: object requires documentation |
||
| Authorization check Error Message | |||
| Changed On |  |
20050224 |
Message Text
Help Document
Diagnosis
If you did not start billing via the billing order selection, you might have to extend the scheduled billing date so that all billing orders are included in the billing.
If you did start billing via the billing order selection, then you have chosen an incorrect sequence for the selected billing orders. Billing orders can only be selected from the earliest to the most recent without any gaps. Therefore, in a sequence of billing orders, you can only exclude billing orders starting with the most recent one and going back.
Billing order Date Correct selection Incorrect selection
4 01/01/2003 X
3 01/01/2002
2 01/01/2001 X X
1 01/01/2000 X
In addition, note that only billable billing orders can be processed. You can check this in monitoring.
If none of the above information is relevant in your case, there could be an inconsistency in the program. In this case, contact SAP.
Note
The date always refers to the end of the billing period for the billing order. This date is determined in the following ways:
- For flat-rate installations: from the scheduled meter reading date
- For devices that are metered: from the meter reading date for the periodic meter reading result allocated to the billing order
System Response
Billing is terminated.
Procedure
Carry out the billing order selection again. If you exclude any billing orders, do so starting from the most recent to the earliest billing order.
History
| Last changed on/by | |
20110810 | SAP |
| SAP Release Created in |
