SAP ABAP Function Module ISM_CRM_CIC_INWAIT_WAITFORCALL (INWAIT-Handling über IMC)
Hierarchy
☛
BBPCRM (Software Component) BBPCRM
⤷
CRM-CIC (Application Component) Interaction Center WinClient
⤷
CRM_CIC_COMPONENTS_ISM (Package) IS-M: Customer Interaction Center Components
BBPCRM (Software Component) BBPCRM⤷
CRM-CIC (Application Component) Interaction Center WinClient⤷
CRM_CIC_COMPONENTS_ISM (Package) IS-M: Customer Interaction Center Components
Basic Data
| Function Module | ISM_CRM_CIC_INWAIT_WAITFORCALL | INWAIT-Handling über IMC |
| Function Group | CRM_ISM_CIC_INWAIT | IS-M: IC, INWAIT Handling |
| Program Name | SAPLCRM_ISM_CIC_INWAIT | |
| INCLUDE Name | LCRM_ISM_CIC_INWAITU01 |
Parameters
| Type | Parameter Name | Typing | Associated Type | Default value | Optional | Pass Value | Short text |
|---|---|---|---|---|---|---|---|
 Exporting |
HANDLE | TYPE | SP_HANDLE | Call identifier assigned by WS software | |||
| Exporting |
REASON | TYPE | SP_REASON | SAPphone: Type of incoming call | |||
 Importing |
WORKMODE | TYPE | SP_WRKMODE | SAPphone: Work mode for agent | |||
| Importing |
XBRING_TO_FRONT | TYPE | XFELD | Modus bei Rückkehr in den Vordergrund bringen | |||
 Tables |
EXTCALLS | TYPE | SPH_CSTATE | SAPphone: Call status | |||
| Tables |
CALLDATA | TYPE | SPH_IOCONT | SAPphone: Container for information object | |||
 Exception |
SP_ERROR | TYPE | Generic error | ||||
| Exception |
SP_CTI_FAILURE | TYPE | CTI Subsystem Failure | ||||
| Exception |
ABORTED_BY_USER | TYPE | Canceled by user | ||||
| Exception |
NO_POPUP | TYPE | Popup konnte nicht erzeugt werden | ||||
Processing Type
| Normal Function Module | |
 Remote-Enabled Module |
BaseXML supported |
| Update Module | Start immediately |
| Immediate Start, No Restart | |
| Start Delayed | |
| Coll.run | |
| JAVA Module Callable from ABAP | |
| Remote-Enabled JAVA Module | |
| Module Callable from JAVA |
History
| Last changed by/on | SAP | 20050627 |
| SAP Release Created in | 500 |
