SAP ABAP Function Module CRM_ISA_CIC_ROUTING_GROUPS (retrieves all the agent groups related the agent)
Hierarchy
☛
BBPCRM (Software Component) BBPCRM
⤷ CRM-ISA (Application Component) Internet Sales
⤷ CRM_ISA_CIC (Package) The Integration Project for ISA and CIC
⤷ CRM-ISA (Application Component) Internet Sales
⤷ CRM_ISA_CIC (Package) The Integration Project for ISA and CIC
Basic Data
Function Module | CRM_ISA_CIC_ROUTING_GROUPS | retrieves all the agent groups related the agent |
Function Group | CRM_ISA_CIC_ROUTING | used for routing |
Program Name | SAPLCRM_ISA_CIC_ROUTING | |
INCLUDE Name | LCRM_ISA_CIC_ROUTINGU01 |
Parameters
Type | Parameter Name | Typing | Associated Type | Default value | Optional | Pass Value | Short text |
---|---|---|---|---|---|---|---|
Exporting | EV_NO_BPTYPE | TYPE | I | ||||
Exporting | EV_RETURN_CODETYPE | TYPE | SYSUBRC | Return value, return value after ABAP statements | |||
Exporting | ET_AGENT_GRP | TYPE | CRMT_ROUTING_AG_TYPE | Routing group member list | |||
Importing | USER_ID | TYPE | CRMT_ROUTING_GRP_AGENT_USERID | The user ID passed in to get the all the groups | |||
Processing Type
Normal Function Module | |
Remote-Enabled Module | BaseXML supported |
Update Module | Start immediately |
Immediate Start, No Restart | |
Start Delayed | |
Coll.run | |
JAVA Module Callable from ABAP | |
Remote-Enabled JAVA Module | |
Module Callable from JAVA |
History
Last changed by/on | SAP | 20010508 |
SAP Release Created in | 30A |