SAP ABAP Function Module CRM_ISA_CIC_ROUTING_GROUPS (retrieves all the agent groups related the agent)
Hierarchy
☛
BBPCRM (Software Component) BBPCRM
⤷
CRM-ISA (Application Component) Internet Sales
⤷
CRM_ISA_CIC (Package) The Integration Project for ISA and CIC
BBPCRM (Software Component) BBPCRM⤷
CRM-ISA (Application Component) Internet Sales⤷
CRM_ISA_CIC (Package) The Integration Project for ISA and CIC
Basic Data
| Function Module | CRM_ISA_CIC_ROUTING_GROUPS | retrieves all the agent groups related the agent |
| Function Group | CRM_ISA_CIC_ROUTING | used for routing |
| Program Name | SAPLCRM_ISA_CIC_ROUTING | |
| INCLUDE Name | LCRM_ISA_CIC_ROUTINGU01 |
Parameters
| Type | Parameter Name | Typing | Associated Type | Default value | Optional | Pass Value | Short text |
|---|---|---|---|---|---|---|---|
 Exporting |
EV_NO_BPTYPE | TYPE | I | ||||
| Exporting |
EV_RETURN_CODETYPE | TYPE | SYSUBRC | Return value, return value after ABAP statements | |||
| Exporting |
ET_AGENT_GRP | TYPE | CRMT_ROUTING_AG_TYPE | Routing group member list | |||
 Importing |
USER_ID | TYPE | CRMT_ROUTING_GRP_AGENT_USERID | The user ID passed in to get the all the groups | |||
Processing Type
| Normal Function Module | |
 Remote-Enabled Module |
BaseXML supported |
| Update Module | Start immediately |
| Immediate Start, No Restart | |
| Start Delayed | |
| Coll.run | |
| JAVA Module Callable from ABAP | |
| Remote-Enabled JAVA Module | |
| Module Callable from JAVA |
History
| Last changed by/on | SAP | 20010508 |
| SAP Release Created in | 30A |
