SAP ABAP Function Module CRM_IC_DETERMINE_ICM_PROFILE (Determine configuration profile for user)
Hierarchy
☛
BBPCRM (Software Component) BBPCRM
⤷
CRM-IC (Application Component) Interaction Center WebClient
⤷
CRM_IC_MANAGER_GENERAL (Package) Interaction Center Management General Functions
BBPCRM (Software Component) BBPCRM⤷
CRM-IC (Application Component) Interaction Center WebClient⤷
CRM_IC_MANAGER_GENERAL (Package) Interaction Center Management General Functions
Basic Data
| Function Module | CRM_IC_DETERMINE_ICM_PROFILE | Determine configuration profile for user |
| Function Group | CRM_IC_MANAGER | General Functions for IC Manager Apps. |
| Program Name | SAPLCRM_IC_MANAGER | |
| INCLUDE Name | LCRM_IC_MANAGERU02 |
Parameters
| Type | Parameter Name | Typing | Associated Type | Default value | Optional | Pass Value | Short text |
|---|---|---|---|---|---|---|---|
 Importing |
AGENT | TYPE | UNAME | User Name | |||
| Importing |
CURDATE | TYPE | SYDATUM | Current date | |||
 Tables |
CONFIGPROF_TAB | TYPE | CRMT_IC_CONFIGPROF_INDEX | Configuration profile to index association | |||
| Tables |
ORG_TAB | TYPE | CRMT_IC_CONFIGPROF_INDEX_ORG | Configuration profile to index association | |||
 Exception |
NO_PROFILE_ASSIGNED | TYPE | No profile assigned to agent | ||||
| Exception |
NO_AGENT_SPECIFIED | TYPE | No agent value was specified | ||||
| Exception |
NO_ORG_WITH_AGENT | TYPE | No organizational structure found for agent | ||||
Processing Type
| Normal Function Module | |
 Remote-Enabled Module |
BaseXML supported |
| Update Module | Start immediately |
| Immediate Start, No Restart | |
| Start Delayed | |
| Coll.run | |
| JAVA Module Callable from ABAP | |
| Remote-Enabled JAVA Module | |
| Module Callable from JAVA |
History
| Last changed by/on | SAP | 20051219 |
| SAP Release Created in | 500 |
