SAP ABAP Function Module AGS_IF_GET_ICT_DETAILS (Get incident details)
Hierarchy
☛
ST (Software Component) SAP Solution Manager Tool
⤷
SV-SMG-SUP (Application Component) Service Desk/Incident Managment
⤷
AGS_SD_ADAPTER_API (Package) Generic 3rd-Party Service Desk Integration
ST (Software Component) SAP Solution Manager Tool⤷
SV-SMG-SUP (Application Component) Service Desk/Incident Managment⤷
AGS_SD_ADAPTER_API (Package) Generic 3rd-Party Service Desk Integration
Basic Data
| Function Module | AGS_IF_GET_ICT_DETAILS | Get incident details |
| Function Group | AGS_SD_ADAPTER_WS | AGS SD Adapter Webservices |
| Program Name | SAPLAGS_SD_ADAPTER_WS | |
| INCLUDE Name | LAGS_SD_ADAPTER_WSU07 |
Parameters
| Type | Parameter Name | Typing | Associated Type | Default value | Optional | Pass Value | Short text |
|---|---|---|---|---|---|---|---|
 Exporting |
ES_ORDERADM_H | TYPE | CRMT_ORDERADM_H_WRK | Business Transaction | |||
| Exporting |
ET_INCIDENTATTR | TYPE | AGS_SD_INCIDENTATTR_TAB | SM SD Interface: Incident/Message Attributes | |||
| Exporting |
ET_STATUS | TYPE | CRMT_STATUS_WRKT | Work Table for Status Info | |||
| Exporting |
ICT_HEAD | TYPE | ICT_INCIDENT_HEAD | SM SD Interface: Message Header | |||
| Exporting |
ICT_STATEMENTS | TYPE | ICT_ALL_STATEMENTS | SM SD Interface: Message Contents | |||
| Exporting |
ICT_ATTACHMENTS | TYPE | ICT_ALL_ATTACHMENTS | SM SD Interface: Attachments | |||
| Exporting |
ICT_SAP_NOTES | TYPE | ICT_ALL_SAP_NOTES | SM SD Interface: SAP Notes | |||
| Exporting |
ICT_SOLUTIONS | TYPE | ICT_ALL_SOLUTIONS | SM SD Interface: Solutions | |||
| Exporting |
ICT_ADDITIONAL_INFOS | TYPE | ICT_INCIDENT_ADDITIONAL_INFOS | SM SD Interface: Additional Information | |||
| Exporting |
ICT_PERSONS | TYPE | ICT_INCIDENT_PERSONS | SM SD Interface: Persons | |||
| Exporting |
ICT_URLS | TYPE | ICT_ALL_URLS | SM SD Interface: URLs | |||
| Exporting |
ICT_STATUS | TYPE | ICT_INCIDENT_INTERNAL_STATUS | SM SD Interface: Internal Message Status | |||
| Exporting |
ERRORS | TYPE | ICT_ERRORS | SM SD Interface: Error Table | |||
 Importing |
IV_INCIDENT_GUID | TYPE | ICT_CHAR32 | SM SD Interface : External Service Desk ID | |||
| Importing |
IV_REQUESTER_GUID | TYPE | ICT_CHAR32 | SM SD Interface : External Service Desk ID | |||
Processing Type
| Normal Function Module | |
 Remote-Enabled Module |
BaseXML supported |
| Update Module | Start immediately |
| Immediate Start, No Restart | |
| Start Delayed | |
| Coll.run | |
| JAVA Module Callable from ABAP | |
| Remote-Enabled JAVA Module | |
| Module Callable from JAVA |
History
| Last changed by/on | SAP | 20100705 |
| SAP Release Created in | 710 |
