SAP ABAP Application Component SV-SMG-SUP (Service Desk/Incident Managment)
Basic Data
Application Component | ![]() |
B200001621 |
Application Component ID | ![]() |
SV-SMG-SUP |
Short Description | Service Desk/Incident Managment | |
First Release Date | ![]() |
20021015 |
First Release | 630 |
Content
Application Component ID | Short Description | Application Component |
---|---|---|
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Incoming Message | B200001819 |
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Interface to External Service Desk Application | B200004482 |
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Interface to SAP | B200001821 |
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Service Desk for Software Partners | B200004498 |
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Message Processing | B200001820 |
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Message Reporting | BYI3000040 |
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Business Objects Test Messages at SAP | BYI3000324 |
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Test Messages to SAP | B200004483 |
Package | Short Description |
---|---|
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Incident Management Message Exchange |
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Incident Management related APIs, UIs and functions |
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Generic 3rd-Party Service Desk Integration |
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Service Desk Integration for IBM Rational Quality Manager |
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Service Desk General Device API |
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Tools for Service Provider - Service Desk |
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iBase Interfaces |
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Incident Management CRM Infrastructure |
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Incident Management CRM Extensions |
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Incident Management CRM Infrastructure UI |
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Super package for CRM packages affected by retro fit |
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Service Desk - IC Web Client |
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Implementation Guide for ST-SUP, DE Objects |
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Implementation Guide for ST-SUP |
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Solution Manager Service Desk Interfaces |
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Integration Service Desk (Group Message) |
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Service Desk for ISV |
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Service Desk for Service Provider |
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Group Message Migration |
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Solution Manager: Messages |
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Enhancements for Transaction Monitor |
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Solution Manager Service Provider Reporting Extractors |
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OLD: Former Software Component ST-SUP |
Hierarchy
Software Component | ![]() |
SAP_BASIS | SAP Basis Component |
SAP Release Created in | 630 |