SAP ABAP Application Component SV-SMG-SUP (Service Desk/Incident Managment)
Basic Data
| Application Component |  |
B200001621 |
| Application Component ID | |
SV-SMG-SUP |
| Short Description | Service Desk/Incident Managment | |
| First Release Date |  |
20021015 |
| First Release | 630 |
Content
| Application Component ID | Short Description | Application Component |
|---|---|---|
| SV-SMG-SUP-FDB |
Incoming Message | B200001819 |
| SV-SMG-SUP-IFA |
Interface to External Service Desk Application | B200004482 |
| SV-SMG-SUP-INT |
Interface to SAP | B200001821 |
| SV-SMG-SUP-ISV |
Service Desk for Software Partners | B200004498 |
| SV-SMG-SUP-NTF |
Message Processing | B200001820 |
| SV-SMG-SUP-REP |
Message Reporting | BYI3000040 |
| SV-SMG-SUP-TBI |
Business Objects Test Messages at SAP | BYI3000324 |
| SV-SMG-SUP-TST |
Test Messages to SAP | B200004483 |
| Package | Short Description |
|---|---|
 AGS_INCIDENT_EXCHANGE |
Incident Management Message Exchange |
| AGS_INCIDENT_MAN |
Incident Management related APIs, UIs and functions |
| AGS_SD_ADAPTER_API |
Generic 3rd-Party Service Desk Integration |
| AGS_SD_ADAPTER_IBM |
Service Desk Integration for IBM Rational Quality Manager |
| AGS_SD_GDAPI |
Service Desk General Device API |
| AGS_SP_TOOLS |
Tools for Service Provider - Service Desk |
| AI_CRM_IBASE_IF |
iBase Interfaces |
| AI_CRM_IM |
Incident Management CRM Infrastructure |
| AI_CRM_IM_EXT |
Incident Management CRM Extensions |
| AI_CRM_IM_UI |
Incident Management CRM Infrastructure UI |
| AI_SOLAR_CHM |
Super package for CRM packages affected by retro fit |
| AI_SOLAR_CRM_IC_WC |
Service Desk - IC Web Client |
| AI_SOLAR_IMG_DE |
Implementation Guide for ST-SUP, DE Objects |
| AI_SOLAR_IMG_STSUP |
Implementation Guide for ST-SUP |
| AI_SOLAR_INTERFACE_SD |
Solution Manager Service Desk Interfaces |
| AI_SOLAR_SDK_BASE |
Integration Service Desk (Group Message) |
| AI_SOLAR_SDK_ISV |
Service Desk for ISV |
| AI_SOLAR_SDK_SP |
Service Desk for Service Provider |
| AI_SOLAR_STK_CF_MIGRATION |
Group Message Migration |
| AI_SOLMAN_NOTIF |
Solution Manager: Messages |
| AI_SOLMAN_SDK_MONITOR |
Enhancements for Transaction Monitor |
| AI_SOLMAN_SVCP_EXTRACTORS |
Solution Manager Service Provider Reporting Extractors |
| AI_STSUP_STRUCTURE |
OLD: Former Software Component ST-SUP |
Hierarchy
| Software Component |  |
SAP_BASIS | SAP Basis Component |
| SAP Release Created in | 630 |
