SAP ABAP Function Module _CCS_ACTION_ITEM_ROUTE (Route Action Items)
Hierarchy
☛
WEBCUIF (Software Component) SAP Web UI Framework
⤷
CA-GTF-IC-CHA (Application Component) Communication Channel
⤷
ICI_CCS_SIMULATOR (Package) Communication Management Software Simulator
WEBCUIF (Software Component) SAP Web UI Framework⤷
CA-GTF-IC-CHA (Application Component) Communication Channel⤷
ICI_CCS_SIMULATOR (Package) Communication Management Software Simulator
Basic Data
| Function Module | _CCS_ACTION_ITEM_ROUTE | Route Action Items |
| Function Group | ICI_CCS | Contact Center Simulator Inbound |
| Program Name | SAPLICI_CCS | |
| INCLUDE Name | LICI_CCSU67 |
Parameters
| Type | Parameter Name | Typing | Associated Type | Default value | Optional | Pass Value | Short text |
|---|---|---|---|---|---|---|---|
 Importing |
_ITEM_DATA | TYPE | CRM_ICI_ACTION_ITEM | complex type from ICI specification: Action Item | |||
| Importing |
_ROUTING_ATTRIBUTES | TYPE | ICI_CCS_ATTRIBUTE | Attributes specific for ActionItem considered during routing | |||
| Importing |
_SCENARIO_ID | TYPE | ICI_CCS_STRING | CCS String | |||
 Exception |
CCS_ICI_EXCEPTION | TYPE | |||||
Processing Type
| Normal Function Module | |
 Remote-Enabled Module |
BaseXML supported |
| Update Module | Start immediately |
| Immediate Start, No Restart | |
| Start Delayed | |
| Coll.run | |
| JAVA Module Callable from ABAP | |
| Remote-Enabled JAVA Module | |
| Module Callable from JAVA |
History
| Last changed by/on | SAP | 20060517 |
| SAP Release Created in | 700 |
