Table list used by SAP ABAP Function Module _CCS_ACTION_ITEM_ROUTE (Route Action Items)
SAP ABAP Function Module
_CCS_ACTION_ITEM_ROUTE (Route Action Items) is using
# | Object Type | Object Name | Object Description | Note |
---|---|---|---|---|
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1 | ![]() |
CRM_ICI_ACTION_ITEM | ICI specification: description of an action item | SOURCE VALUE(_ITEM_DATA) TYPE CRM_ICI_ACTION_ITEM |
2 | ![]() |
CRM_ICI_ACTION_ITEM | ICI specification: description of an action item | |
3 | ![]() |
ICI_CCS_ATTRIBUTE | Attributes specific for ActionItem considered during routing | |
4 | ![]() |
ICI_CCS_ATTRIBUTE | Attributes specific for ActionItem considered during routing | SOURCE VALUE(_ROUTING_ATTRIBUTES) TYPE ICI_CCS_ATTRIBUTE |
5 | ![]() |
ICI_CCS_HEADER | Contact Center Simulator Header structure | |