Table list used by SAP ABAP Function Module _CCS_ACTION_ITEM_ROUTE (Route Action Items)
SAP ABAP Function Module
_CCS_ACTION_ITEM_ROUTE (Route Action Items) is using
| # | Object Type | Object Name | Object Description | Note |
|---|---|---|---|---|
| 1 | CRM_ICI_ACTION_ITEM | ICI specification: description of an action item | SOURCE VALUE(_ITEM_DATA) TYPE CRM_ICI_ACTION_ITEM |
|
| 2 | CRM_ICI_ACTION_ITEM | ICI specification: description of an action item | ||
| 3 | ICI_CCS_ATTRIBUTE | Attributes specific for ActionItem considered during routing | ||
| 4 | ICI_CCS_ATTRIBUTE | Attributes specific for ActionItem considered during routing | SOURCE VALUE(_ROUTING_ATTRIBUTES) TYPE ICI_CCS_ATTRIBUTE |
|
| 5 | ICI_CCS_HEADER | Contact Center Simulator Header structure | ||