01 |
_CCS_SUBSCRIBE |
Subcription |
R |
02 |
_CCS_GET_ATTRIBUTES |
Login procedure |
R |
03 |
_CCS_UNSUBSCRIBE |
Unsubscribe |
R |
04 |
_CCS_CONFERENCE |
Conference |
R |
05 |
_CCS_CONSULT |
Consult |
R |
06 |
_CCS_DIAL |
Dial |
R |
07 |
_CCS_DROP |
Drop call |
R |
08 |
_CCS_SET_CURRENT_CHANNELS |
Set current channels of user |
R |
09 |
_CCS_SET_CURRENT_QUEUES |
Set current queues of user |
R |
10 |
_CCS_SET_CURRENT_WORKMODE |
Set current workmode of user |
R |
11 |
_CCS_GET_WORKCENTER_CAPABILITY |
Get Worcenter properties |
R |
12 |
_CCS_EX_PRODUCT_INFORMATION |
CCS ICI system |
R |
13 |
_CCS_CREATE |
Create Item |
R |
14 |
_CCS_PHONE_CALL_CHANGED |
Send phone call changed event to BCB |
R |
15 |
_CCS_ACCEPT |
Accept Item |
R |
16 |
_CCS_SET_ATTACHED_DATA |
Set attached Data |
R |
17 |
_CCS_DELETE_ATTACHED_DATA |
Del Attached Data |
R |
18 |
_CCS_FORWARD |
Forward a call |
R |
19 |
_CCS_FILL_CAP_TABLE |
Fill Capabilty Table |
|
20 |
_CCS_SET_CONTENT |
Set Message content |
R |
21 |
_CCS_MESSAGE_CHANGED |
Send message changed event to BCB |
R |
22 |
_CCS_SET_ADDRESSES |
sets addresses of the user |
R |
23 |
_CCS_GET_CALLS |
Get calls |
R |
24 |
_CCS_USER_CHANGED |
Send userchanged event |
R |
25 |
_CCS_GET_SESSIONS |
Get Chat Sessions |
R |
26 |
_CCS_GET_MESSAGES |
Get Folder Messages |
R |
27 |
_CCS_TRANSFER |
Transfer a call |
R |
28 |
_CCS_HOLD |
Holds a connected Call |
R |
29 |
_CCS_UNHOLD |
Unholds a held call |
R |
30 |
_CCS_ALTERNATE |
Toggles between a connected and a held call |
R |
31 |
_CCS_RECONNECT |
Drops a connected call and unholds a specified held call |
R |
32 |
_CCS_LISTEN |
Listen a phone call |
R |
33 |
_CCS_LISTEN_END |
Ends the listen process |
R |
34 |
_CCS_DROP_PARTY |
Drop a Conference Call Party |
R |
35 |
_CCS_WRAP_UP_REQUIRED |
Informs CCS that Wrap Up is required |
R |
36 |
_CCS_WRAP_UP_ENDED |
Informs CCS that Wrap Up is finished |
R |
37 |
_CCS_GET_ATTACHED_DATA |
Get attached Data |
R |
38 |
_CCS_REROUTE |
Reroute an item |
R |
39 |
_CCS_CALL_GET_ATTRIBUTES |
Get Call Attributes |
R |
40 |
_CCS_FILL_MONI_TABLE |
Fill Monitoring Data table |
|
41 |
_CCS_GET_CONTENT |
Get Message Content |
R |
42 |
_CCS_SET_ACTION_FLAGS |
Set Message Action Flags |
R |
43 |
_CCS_SEND |
Send message |
R |
44 |
_CCS_DELETE |
Delete a message |
R |
45 |
_CCS_MONITOR_GET_CATALOG |
Get monitoring catalog |
R |
46 |
_CCS_MONITOR_GET_INSTANCES |
Get monitoring instances |
R |
47 |
_CCS_MONITOR_SUBSCRIBE |
Subscribe to monitoring |
R |
48 |
_CCS_MONITOR_UNSUBSCRIBE |
Unsubscribe to monitoring |
R |
49 |
_CCS_MONITOR_DATA_CHANGED |
Send monitorDataChanged event to BCB |
R |
50 |
_CCS_CHAT_CHANGED |
event: signals a change of a chat session. |
R |
51 |
_CCS_GET_PDATE |
Get Pop3 Format Date |
|
52 |
_CCS_CHAT_NEW_POSTING |
event: signals a new posting in a chat session |
R |
53 |
_CCS_CHAT_SESS_JOIN |
Allows a user to join an existing chat session |
R |
54 |
_CCS_CHAT_SESS_CONFERENCE |
a user A adds a user B into an existing chat session |
R |
55 |
_CCS_CHAT_SESS_LEAVE |
Removes a chat line from chat session |
R |
56 |
_CCS_CHAT_SESS_GET_ATTRIBUTES |
Gets all participants and other attributes of an existing chat session |
R |
57 |
_CCS_SEND_DTMF |
Send DTMF Tone |
|
58 |
_CCS_CHAT_SESS_POST_MESSAGE |
Sends a chat contribution to the chat session |
R |
59 |
_CCS_CHAT_SESS_GET_DIALOG |
Gets all chat contributions created prior to method invokation |
R |
60 |
_CCS_DROP_CALLS |
Drop calls |
R |
61 |
_CCS_SUBSCRIPTION_ENDED |
Send subcription cancel event to BCB |
R |
62 |
_CCS_MONITOR_UPDATE |
Send MonitorDataChanged event with updated data |
R |
63 |
_CCS_FILL_PARAM_TABLE |
Fill parameters Table |
|
64 |
_CCS_FILL_FUBAS_TABLE |
Fill FuBas Mapping Table |
|
65 |
_CCS_FUBA_TRANSFORM |
FuBa Mapping transformation |
|
66 |
_CCS_ACTION_ITEM_CHANGED |
Send Action item Changed to BCB |
R |
67 |
_CCS_ACTION_ITEM_ROUTE |
Route Action Items |
|
68 |
_CCS_GET_PRESENCEQUEUE_INFO |
Get Worcenter properties |
R |
69 |
_CCS_ROUTE |
Route an action item |
R |
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