Hierarchy
BBPCRM (Software Component) BBPCRM⤷
CRM (Application Component) Customer Relationship Management⤷
CRM_APPLICATION (Package) All CRM Components Without Special Structure Packages⤷
IPRM (Package) Application Development R/3 Preventive Maintenance
Basic Data
| Data Element | OFF_FREI |
| Short Description | Interval for Call Objects |
Data Type
| Category of Dictionary Type | D | Domain |
| Type of Object Referenced | No Information | |
| Domain / Name of Reference Type | NUM3 | |
| Data Type | NUMC | Character string with only digits |
| Length | 3 | |
| Decimal Places | 0 | |
| Output Length | 3 | |
| Value Table |
Further Characteristics
| Search Help: Name | ||
| Search Help: Parameters | ||
| Parameter ID | ||
| Default Component name | ||
| Change document | ||
| No Input History | ||
| Basic direction is set to LTR | ||
| No BIDI Filtering |
Field Label
| Length | Field Label | |
| Short | 10 | Interval |
| Medium | 15 | Interval |
| Long | 26 | Interval for Call Objects |
| Heading | 15 | IO |
Documentation
Definition
You use this parameter to control the period of time for which the system generates maintenance call objects for on-hold calls.
Note
Example
Supplementary Documentation - OFF_FREI 0001
Use
It is important that the call interval in the scheduling parameters of the maintenance plan is bigger than or at least equal to the interval for the call objects that is maintained here.
The system date of the report run is always used as the basis for calculating the to-date (date up until which the call objects are generated). The interval is added to the system date of the report run. The system generates maintenance call objects for all the waiting tasks whose call date is in this interval.
Example:
Interval for call objects: 14 days
Report run on: 01.01.XX
The system generates call objects for the calls waiting up to the 15.01.XX.
If you are working with a call horizon of 100% and regularly monitoring the scheduling, you can use the parameter to control, for example, how many days in advance your call objects should be generated. That means, if there is an interval of 14 days, then the system generates the call objects 14 days before the actual planned date.
Dependencies
Example
History
| Last changed by/on | SAP | 20030714 |
| SAP Release Created in |
