SAP ABAP Domain CRM_IC_STD_RESP_CHANNEL (Interaction Center Channel Using Standard Responses)
Hierarchy
☛
BBPCRM (Software Component) BBPCRM
⤷
CRM-IC-CHA (Application Component) Communication Channels
⤷
CRM_IC_CMP_CCS (Package) IC WebClient - Communication Channel Service Components
BBPCRM (Software Component) BBPCRM⤷
CRM-IC-CHA (Application Component) Communication Channels⤷
CRM_IC_CMP_CCS (Package) IC WebClient - Communication Channel Service Components
Basic Data
| Domain Name | CRM_IC_STD_RESP_CHANNEL |
| Short Description | Interaction Center Channel Using Standard Responses |
Definition
| Data Type | CHAR | Character String |
| No. Characters | 10 | |
| Decimal Places | ||
| Output Length | 10 | |
| Conversion Routine | ||
| Sign | ||
| Lower Case |
Value Range
| # | Lower Limit | Upper Limit | Short Description |
|---|---|---|---|
| 1 | |||
| 2 | FAX | Fax | |
| 3 | LETTER | Letter | |
| 4 | CHAT | Chat | |
| 5 | SMS | SMS | |
History
| Last changed by/on | SAP | 20140802 |
| SAP Release Created in | 713 |
