SAP ABAP Application Component CRM-IC-CHA (Communication Channels)
Basic Data
Application Component | A4C0000067 | |
Application Component ID | CRM-IC-CHA | |
Short Description | Communication Channels | |
First Release Date | 20020626 | |
First Release | 620 |
Content
Application Component ID | Short Description | Application Component |
---|---|---|
CRM-IC-CHA-BPR | Business Process Push | PNE0000032 |
CRM-IC-CHA-CHT | Chat Integration | A4C0000070 |
CRM-IC-CHA-EMA | E-Mail Integration | A4C0000069 |
CRM-IC-CHA-IM | Instant Messaging Integration | A0G0000089 |
CRM-IC-CHA-LET | Letter Integration | A5C0000029 |
CRM-IC-CHA-RST | Real-Time Statistics | A4C0000071 |
CRM-IC-CHA-TEL | Telephony Integration | A4C0000068 |
Package | Short Description |
---|---|
CRM_BCB_API | CRM Business Communication Broker API |
CRM_BCB_TEST_CATALOGUE | BCB Test Catalog |
CRM_CC_SIMULATOR | CRM Contact Center Simulator |
CRM_ICI | CRM Integrated Communication Interface |
CRM_ICI_INBOUND | CRM ICI Inbound interface |
CRM_ICI_MESSAGING | CRM ICI Messaging |
CRM_ICI_TEST | CRM ICI Tests und Demos |
CRM_IC_APPL_MCM | CRM Interaction Center: Multichannel Management |
CRM_IC_APPL_SPH | CRM Interaction Center: Telephony |
CRM_IC_APPL_UI_COMMCHANNELS | IC Communication Channels UI |
CRM_IC_CMP_CCS | IC WebClient - Communication Channel Service Components |
CRM_IC_FW_PROCESS_PUSH | Business Process Push |
CRM_IC_MCM | Multi Channel Management |
CRM_IC_OUTBOUND_CORRESPONDENCE | Outbound Correspondence (UI, GENIL, BOL, Utilities) |
Hierarchy
Software Component | BBPCRM | BBPCRM | |
SAP Release Created in | 350 |