SAP ABAP Application Component CRM-IC-CHA (Communication Channels)
Basic Data
| Application Component |  |
A4C0000067 |
| Application Component ID | |
CRM-IC-CHA |
| Short Description | Communication Channels | |
| First Release Date |  |
20020626 |
| First Release | 620 |
Content
| Application Component ID | Short Description | Application Component |
|---|---|---|
| CRM-IC-CHA-BPR |
Business Process Push | PNE0000032 |
| CRM-IC-CHA-CHT |
Chat Integration | A4C0000070 |
| CRM-IC-CHA-EMA |
E-Mail Integration | A4C0000069 |
| CRM-IC-CHA-IM |
Instant Messaging Integration | A0G0000089 |
| CRM-IC-CHA-LET |
Letter Integration | A5C0000029 |
| CRM-IC-CHA-RST |
Real-Time Statistics | A4C0000071 |
| CRM-IC-CHA-TEL |
Telephony Integration | A4C0000068 |
| Package | Short Description |
|---|---|
 CRM_BCB_API |
CRM Business Communication Broker API |
| CRM_BCB_TEST_CATALOGUE |
BCB Test Catalog |
| CRM_CC_SIMULATOR |
CRM Contact Center Simulator |
| CRM_ICI |
CRM Integrated Communication Interface |
| CRM_ICI_INBOUND |
CRM ICI Inbound interface |
| CRM_ICI_MESSAGING |
CRM ICI Messaging |
| CRM_ICI_TEST |
CRM ICI Tests und Demos |
| CRM_IC_APPL_MCM |
CRM Interaction Center: Multichannel Management |
| CRM_IC_APPL_SPH |
CRM Interaction Center: Telephony |
| CRM_IC_APPL_UI_COMMCHANNELS |
IC Communication Channels UI |
| CRM_IC_CMP_CCS |
IC WebClient - Communication Channel Service Components |
| CRM_IC_FW_PROCESS_PUSH |
Business Process Push |
| CRM_IC_MCM |
Multi Channel Management |
| CRM_IC_OUTBOUND_CORRESPONDENCE |
Outbound Correspondence (UI, GENIL, BOL, Utilities) |
Hierarchy
| Software Component |  |
BBPCRM | BBPCRM |
| SAP Release Created in | 350 |
