SAP ABAP Domain AI_CRM_STATUS_NAME (Semantical name of a status)
Hierarchy
☛
ST (Software Component) SAP Solution Manager Tool
⤷
SV-SMG-SUP (Application Component) Service Desk/Incident Managment
⤷
AI_CRM_IM (Package) Incident Management CRM Infrastructure
ST (Software Component) SAP Solution Manager Tool⤷
SV-SMG-SUP (Application Component) Service Desk/Incident Managment⤷
AI_CRM_IM (Package) Incident Management CRM Infrastructure
Basic Data
| Domain Name | AI_CRM_STATUS_NAME |
| Short Description | Semantical name of a status |
Definition
| Data Type | CHAR | Character String |
| No. Characters | 10 | |
| Decimal Places | ||
| Output Length | 10 | |
| Conversion Routine | ||
| Sign | ||
| Lower Case |
Value Range
| # | Lower Limit | Upper Limit | Short Description |
|---|---|---|---|
| 1 | IRT_ESC | SLA: IRT Escalated | |
| 2 | IRT_WRN | SLA: IRT Warning | |
| 3 | MPT_ESC | SLA: MPT Escalated | |
| 4 | MPT_WRN | SLA: MPT Warning | |
| 5 | NEW | New | |
| 6 | IN_PROC | In Process | |
| 7 | CUSTACTION | Customer Action | |
| 8 | SENT_SAP | Sent to SAP | |
| 9 | PROP_SOL | Proposed Solution | |
| 10 | CONFIRMED | Confirmed | |
| 11 | DISPATCHED | Dispatched | |
| 12 | WITHDRAWN | Withdrawn | |
| 13 | SENT_SUPP | Sent to Support | |
| 14 | SENT_PROV | Sent to ext. Provider | |
| 15 | SENT_SAP_A | Sent to SAP automatically | |
| 16 | 3RD_INPR | In Process at ext. SD (3rd-party) | |
| 17 | 3RD_REC | Received from ext. SD (3rd-party) | |
| 18 | 3RD_DELETE | Deleted in ext. SD (3rd-party) | |
History
| Last changed by/on | SAP | 20111123 |
| SAP Release Created in | 710 |
