Basic Data

Package		CRM_IC_5X_CUSTOMIZING
Short Description		Telco IC WebClient Customizing
Super package		CRM_IC_5X	Telco IC WebClient
Main package indicator			Development Package
Created on/by		20050512	SAP

Package Content

Contained Tables / Views

Table Name	Short Description	Table Category	Delivery Class
CRMC_IC_INTPWUP	CRM IC Pre Wrap up interaction icons	TRANSP	E
CRMC_IC_PWUP	CRM IC WebClient Pre Wrap Up Customizing	TRANSP	E
CRMC_IC_PWUP_T	CRM IC WebClient Pre Wrap Up Customizing Text table	TRANSP	E
CRMC_IC_RDEVNT	IC WebClient Rule Driven Interaction and IC Events	TRANSP	E
CRMC_IC_RDPROF	CRM IC WebClient Rule Driven Interaction	TRANSP	E
CRMC_IC_RDPROF_T	CRM IC WebClient Rule Driven Interaction Text table	TRANSP	E

Contained Transaction Codes

Transaction Code	Short Description	Program
CRMC_IC_INT_PWP	Maintain Pre Wrap Up types
CRMC_IC_PWP	Maintain Pre Wrap Up types
CRMC_IC_RULE	Maintain Rule profile

Hierarchy

Software Component		BBPCRM	BBPCRM
SAP Release Created in		500
Application Component		CRM-IC (A4C0000041)	Interaction Center WebClient
Package		CRM_IC_5X_CUSTOMIZING	Telco IC WebClient Customizing