SAP ABAP IMG Activity OLIA_OIMX (Define Follow-Up Actions for Tasks)
Hierarchy
☛ BBPCRM (Software Component) BBPCRM
   ⤷ CRM-CIC (Application Component) Interaction Center WinClient
     ⤷ INSC (Package) Application Development R/3 Plant Maintenance Customizing
IMG Activity
ID OLIA_OIMX Define Follow-Up Actions for Tasks  
Transaction Code S_ALR_87000940   IMG Activity: OLIA_OIMX 
Created on 19981222    
Customizing Attributes OLIA_OIMX   Define follow-up actions for tasks 
Customizing Activity OLIA_OIMX   Define follow-up actions for tasks 
Document
Document Class SIMG   Hypertext: Object Class - Class to which a document belongs.
Document Name OLIA_OIMX    

In this step you define the follow-up actions for tasks.

You can define chains of follow-up actions that the system performs in sequence by means of a counter.

For each follow-up action you must determine

  • the level at which it should work
    (task level only)
  • how the update is processed
  • the time at which the follow-up action is initiated.

You can also determine

  • the business operation that is performed with this follow-up action. You can find more information on this in the chapter on basic settings, Maintaining user status.

Requirements

The task catalog should be completed and the assignment of follow-up actions should be activated.

Standard settings

The follow-up actions predefined as standard are just examples; if required, you can define and program your own complete set of follow-up actions.

As follow-up actions vary from user to user, the standard setting contains only

  • a non-executable sample of follow-up action modules
    From this sample you can derive the interface which must form the basis of the function module.
  • executable examples of follow-up action modules

Recommendation

  • Describe the follow-up actions belonging to a task detailed in the long text of the task code.
  • Do not change the example modules; you should work with copies that you identify with your own name assignment.

Activities

  1. Determine the follow-up actions for tasks in your company, taking all notification types into account.
  2. Maintain the table of follow-up actions.
  3. Create appropriate function modules.

Further notes

  • SAP PM enables you to introcuce automatic follow-up actions in the form of function modules. If a follow-up action comprises several individual actions, these sub-actions are numbered in the sequence of your procedure and each is linked to one function module. You must determine the required time of update for each follow-up action procedure.
  • If you want to assign an operation from general status management to the follow-up action, this operation must be compatible with the object type "Task for PM notification/service notification". Call up F4 help on the field "Operation" to see the relevant operations.
    Refer also to the chapter User status for notifications.

Business Attributes
ASAP Roadmap ID 255   Create Interfaces 
Mandatory / Optional 3   Nonrequired activity 
Critical / Non-Critical 2   Non-critical 
Country-Dependency A   Valid for all countries 
Assigned Application Components
Documentation Object Class Documentation Object Name Current line number Application Component Application Component Name
SIMG OLIA_OIMX 0 HLA0009594 O  
SIMG OLIA_OIMX 1 HLA0006647 Maintenance Notifications 
Maintenance Objects
Maintenance object type C   Customizing Object 
Assigned objects
Customizing Object Object Type Transaction Code Sub-object Do not Summarize Skip Subset Dialog Box Description for multiple selections
V_TQ07_QN C - View cluster SM34 IH Follow-up actions for tasks 
History
Last changed by/on SAP  20040302 
SAP Release Created in