Hierarchy
IS-UT (Software Component) SAP Utilities/Telecommunication⤷
IS-T (Application Component) Industry Solution - Telecommunications⤷
IST05 (Package) IS-T : IMG Exclusively
IMG Activity
| ID | IST_BS_TELDISTRIBUT | Define Basic Settings for Managing Service Data |
| Transaction Code | S_KK4_38000035 | (empty) |
| Created on | 20010305 | |
| Customizing Attributes | IST_BS_TELDISTRIBUT | Define Basic Settings for Managing Service Data |
| Customizing Activity | IST_BS_TELDISTRIBUT | Define Basic Settings for Managing Service Data |
Document
| Document Class | SIMG | Hypertext: Object Class - Class to which a document belongs. |
| Document Name | IST_BS_TELDISTRIBUT |
In this IMG activity, you can define whether data distribution for telecommunication services in SAP RM-CA or management of services in SAP CRM is to be used.
Service data distribution in SAP RM-CA (indicator Service Management)
During data distribution for telecommunication services in SAP RM-CA, the table IST_TDATA is used to manage service data, which must be populated by an external billing system. The system creates a reference to the telecommunications service to which the open item belongs in open items for the business partner in the (DFKKOP table). The reference in the business partner item consists of entries from the following three fields in the DFKKOP table:
- Service type (SERVICE)
- Additional reference object (ADD_REFOBJ)
- Reference object ID (ADD_REFOBJID)
If you are using service data distribution in SAP RM-CA, the system determines the telephone number, IP address or cell phone/SIM card number that belongs to the service from the IST_TDATA table on the basis of the reference object ID and the additional reference object in the DFKKOP table. You can use this assignment to create lock proposals at the level of the individual services objects (such as telephone numbers) in SAP RM-CA. If you are not using service data distribution in SAP RM-CA, the system only transfers the associated reference object from the open item. Data from the IST_TDATA table is not available.
Note:
Note that there are no plans to make the functions for managing telecommunications service data in the IST_TDATA table compatible with future developments in the area of service data management. If you want to use the IST_TDATA table for service data management, you should contact SAP.
Manage services with SAP CRM integration (indicator CRM-Integration)
Service data is managed exclusively in SAP CRM. The IST_TDATA table cannot be used. Lock proposals, which are generated in SAP RM-CA from the dunning run for open items, are based on the contract account to which the open item belongs. The system creates a list of lock proposals in SAP RM-CA in a worklist, which you can process periodically using a mass activity. The mass activity transfers the lock proposals to SAP CRM using the SAP NetWeaver - Exchange Infrastructure (XI). SAP CRM enters the lock proposals in a worklist or can transfer them to an external system directly, where the services are technically locked.
You can also transfer unlock proposals from the payment run to SAP RM-CA via XI, and unlock the services immediately.
Activities
Select the Service Management indicator if you want to use service data distribution in SAP RM-CA (without SAP CRM).
Select the CRM Integration indicator if you want to use service data management in SAP CRM.
You can specify the number of days for which lock proposals, which are
sent successfully, are to be retained in the worklist in SAP RM-CA before they can be deleted.
Further notes
For more information on managing telecommunications services, see the SAP Library at http://help.sap.com -> Documentation -> mySAP ERP -> SAP ERP Central Component -> ERP Central Component 6.0 -> SAP Telecommunications -> Contract Accounts Receivable and Payable -> Management of Telecommunications Services
Business Attributes
| ASAP Roadmap ID | 201 | Make global settings |
| Mandatory / Optional | 2 | Optional activity |
| Critical / Non-Critical | 2 | Non-critical |
| Country-Dependency | A | Valid for all countries |
Assigned Application Components
| Documentation Object Class | Documentation Object Name | Current line number | Application Component | Application Component Name |
|---|---|---|---|---|
| SIMG | IST_BS_TELDISTRIBUT | 0 | I500000033 | Contract Accounts Receivable and Payable |
Maintenance Objects
| Maintenance object type | C | Customizing Object |
| Assigned objects | ||||||
|---|---|---|---|---|---|---|
| Customizing Object | Object Type | Transaction Code | Sub-object | Do not Summarize | Skip Subset Dialog Box | Description for multiple selections |
| IST000C | S - Table (with text table) | SM30 |
History
| Last changed by/on | SAP | 20060502 |
| SAP Release Created in | 463 |
