SAP ABAP IMG Activity CRM_SRV_BILL_MAP (Map Transaction Types and Item Categories)
Hierarchy
☛SAP_APPL (Software Component) Logistics and Accounting ⤷CO (Application Component) Controlling ⤷IAOM_CRMSERVICE_EXEC (Package) Process Integration for CRM Service
Hypertext: Object Class - Class to which a document belongs.
Document Name
CRM_SRV_BILL_MAP
Use
When SAP CRM Service transactions are transferred to SAP ECC for billing, debit memo requests are created as sales orders in SAP ECC. The debit memo request (sales order) items represent the billing-relevant items in the original transaction.
In this activity, you determine the SAP ECC sales order types and item categories that the system uses to represent business transactions and items from SAP CRM Service that are to be billed in SAP ECC. You map the following:
SAP CRM transaction types to SAP ECC sales order types (for debit and credit memo requests)
SAP CRM item categories to SAP ECC sales order item categories (for debit and credit memo requests)