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Hierarchy
☛
BBPCRM (Software Component) BBPCRM
⤷
CRM-CIC (Application Component) Interaction Center WinClient
⤷
INSC (Package) Application Development R/3 Plant Maintenance Customizing
IMG Activity
ID
CIC_V_CICTOOLBAR
Define Toolbars and GUI Status
Transaction Code
S_ALR_87001277
IMG Activity: CIC_V_CICTOOLBAR
Created on
19981222
Customizing Attributes
CIC_V_CICTOOLBAR
Define Toolbars and GUI Status
Customizing Activity
CIC_V_CICTOOLBAR
Define Toolbars and GUI Status
Document
Document Class
SIMG
Hypertext: Object Class - Class to which a document belongs.
Document Name
CIC_V_CICTOOLBAR
On this screen, you specify what GUI status should be used in the CIC Front Office. A GUI status contains and identifies the set of menus and buttons to be available for the user. You should choose either PFS100 for telephony functionality or PFS300 for non-telephony functionality.
Business Attributes
ASAP Roadmap ID
105
Define functions and processes
Mandatory / Optional
1
Mandatory activity
Critical / Non-Critical
2
Non-critical
Country-Dependency
A
Valid for all countries
Assigned Application Components
Documentation Object Class
Documentation Object Name
Current line number
Application Component
Application Component Name
SIMG
CIC_V_CICTOOLBAR
0
ALR0000137
Customer Interaction Center
Maintenance Objects
Maintenance object type
C
Customizing Object
History
Last changed by/on SAP 19990326
SAP Release Created in