SAP ABAP IMG Activity CIC_V_CCMAC (Define Customer-Specific Activities)

Hierarchy

☛ BBPCRM (Software Component) BBPCRM
   ⤷ CRM-CIC (Application Component) Interaction Center WinClient
     ⤷ INSC (Package) Application Development R/3 Plant Maintenance Customizing

IMG Activity

ID	CIC_V_CCMAC	Define Customer-Specific Activities
Transaction Code	S_ALR_87001257	IMG Activity: CIC_V_CCMAC
Created on	19981222
Customizing Attributes	CIC_V_CCMAC	Define Customer-Specific Activities
Customizing Activity	CIC_V_CCMAC	Define Customer-Specific Activities

Document

Document Class	SIMG	Hypertext: Object Class - Class to which a document belongs.
Document Name	CIC_V_CCMAC

Activities describe the steps taken during call processing. You can also determine user-defined activities, which can then be processed in your user-defined components.

Business Attributes

ASAP Roadmap ID	257	Create User Exits
Mandatory / Optional	3	Nonrequired activity
Critical / Non-Critical	2	Non-critical
Country-Dependency	A	Valid for all countries

Assigned Application Components

Documentation Object Class	Documentation Object Name	Current line number	Application Component	Application Component Name
SIMG	CIC_V_CCMAC	0	ALR0000112	Customer Interaction

Maintenance Objects

Maintenance object type

C

Customizing Object

Assigned objects
Customizing Object	Object Type	Transaction Code	Sub-object	Do not Summarize	Skip Subset Dialog Box	Description for multiple selections
V_CCMAC	V - View	SM30	0000000000	☐	☐	Maintain Activities in CIC

History

Last changed by/on	SAP	19990326
SAP Release Created in