Hierarchy
IS-UT (Software Component) SAP Utilities/Telecommunication⤷
IS-U (Application Component) SAP Utilities⤷
EE80 (Package) IS-U: Customizing
IMG Activity
| ID | _ISUWMPC_000013 | Define Code Groups and Codes for Outage Notifications |
| Transaction Code | S_KK4_74000996 | IMG Activity: _ISUWMPC_000013 |
| Created on | 19990816 | |
| Customizing Attributes | _ISUWMPC_000013 | Define Code Groups and Codes for Outage Notifications |
| Customizing Activity |
Document
| Document Class | SIMG | Hypertext: Object Class - Class to which a document belongs. |
| Document Name | _ISUWMPC_000013 |
In this IMG activity you define the code groupps and codes for the Front Office process Create outage notification (OMSNOT01).
To find the code groups and codes, choose the following in Customizing: Plant Maintenance and Customer Service -> Maintenance and Service Processing -> Maintenance and Service Notifications -> Notification Creation -> Notification Content -> Maintain Catalogs. In the activity Maintain Catalogs you must first define then edit catalogs.
These codes are used for describing the outage more precisely. In the Front Office process Create outage notification, C is used as the default for the catalog, and OUTAGE is used as the default for the code group.
Therefore, if you wish to use the above Front Office process without making any additional changes, you must create the code group OUTAGE for the catalog C (damages), and also various codes for that code group.
Example
Catalog Code group Code Short text
C OUTAGE 0001 Cable/pylon faulty - no light
C OUTAGE 0002 Fuse blown - no light
C OUTAGE 0003 Cause unknown - no light
Requirements
Standard settings
Recommendation
If, for naming convention reasons, you do not wish to create the code group OUTAGE, you can also use a different code group. However, if this is the case, you must adjust the editor step OMS_NOT.
In addition, you must carry out the following activities:
- Define a new auxiliary structure containing the field FECOD.
- Create a foreign key dependency for this field.
You can use the foreign key for EEWM_HELP-FECOD as a default and adjust the constant value for the code group to correspond to your code group.
- Change the field reference for the editor parameter Problem in the editor step OMS_NOT to the auxiliary field you have just created.
Define the editor step by choosing Utilities Industry -> Customer Service -> Customer Interaction Center -> Define Front Office Editor Steps.
Further notes
Business Attributes
| ASAP Roadmap ID | 204 | Establish Functions and Processes |
| Mandatory / Optional | 1 | Mandatory activity |
| Critical / Non-Critical | 2 | Non-critical |
| Country-Dependency | A | Valid for all countries |
Assigned Application Components
| Documentation Object Class | Documentation Object Name | Current line number | Application Component | Application Component Name |
|---|---|---|---|---|
| SIMG | _ISUWMPC_000013 | 0 | I500000013 | Processing |
Maintenance Objects
| Maintenance object type |
History
| Last changed by/on | SAP | 19990816 |
| SAP Release Created in |
