Hierarchy
IS-UT (Software Component) SAP Utilities/Telecommunication⤷
IS-U (Application Component) SAP Utilities⤷
EE80 (Package) IS-U: Customizing
IMG Activity
| ID | _ISUCSFO_21 | Define Standard Toolbars and User-Defined GUI Status |
| Transaction Code | S_KK4_82000875 | IMG Activity: _ISUCSFO_21 |
| Created on | 20011213 | |
| Customizing Attributes | _ISUCSFO_21 | Define Standard Toolbars and User-Defined GUI Status |
| Customizing Activity | _ISUCSFO_21 | Define Standard Toolbars and User-Defined GUI Status |
Document
| Document Class | SIMG | Hypertext: Object Class - Class to which a document belongs. |
| Document Name | _ISUCSFO_21 |
In this IMG activity you can create profiles for the standard toolbars, thereby selecting the GUI status for your call center settings.
Unlike the Define Toolbars and GUI Status activity in the Customer Service IMG, in this IMG activity you can also use user-defined statuses.
In a user-defined status, you can, for example, add functions to function key without having to define an action box call.
If you want to use a user-defined status, copy one of the statuses from the SAPLEE_CIC_TOOLBAR function group to the SAPLXEECICTOOLBAR function group.
In this customer enhancement group you can then change the copied status.
Example
Requirements
Standard settings
Recommendation
Activities
Further notes
You must allocate the profile defined in this activity to the TBAR2_PROF profile category. You do this in the Maintain CIC Profile IMG activity.
In the Assignment of Hidden Components to Framework IDs IMG activity, you must also allocate the CIC_TOOLBAR2 component.
If you use this component, you can no longer allocate the CIC_TOOLBAR component.
Business Attributes
| ASAP Roadmap ID | 204 | Establish Functions and Processes |
| Mandatory / Optional | 2 | Optional activity |
| Critical / Non-Critical | 2 | Non-critical |
| Country-Dependency | A | Valid for all countries |
Assigned Application Components
| Documentation Object Class | Documentation Object Name | Current line number | Application Component | Application Component Name |
|---|---|---|---|---|
| SIMG | _ISUCSFO_21 | 0 | I110004870 | Front Office |
Maintenance Objects
| Maintenance object type | C | Customizing Object |
| Assigned objects | ||||||
|---|---|---|---|---|---|---|
| Customizing Object | Object Type | Transaction Code | Sub-object | Do not Summarize | Skip Subset Dialog Box | Description for multiple selections |
| EECICTOOLBAR | S - Table (with text table) | SM30 | Define Standard Toolbars and User-Defined GUI Status |
History
| Last changed by/on | SAP | 20011213 |
| SAP Release Created in | 464 |
