SAP ABAP Class CL_ISR_TEL (Telephony Integration for Internal Sales Representative)

Hierarchy

☛ SAP_APPL (Software Component) Logistics and Accounting
   ⤷ SD-SLS (Application Component) Sales
     ⤷ ERP_SALES_O2C_SLS (Package) ERP Sales Order 2 Cash - Sales

Properties

Class	CL_ISR_TEL
Short Description	Telephony Integration for Internal Sales Representative
Super Class
Instantiability of a Class	2	Public
Final	☑

General Data

Message Class
Program status
Category	0
Package	ERP_SALES_O2C_SLS	ERP Sales Order 2 Cash - Sales
Created	20080417	SAP
Last change	20100310	SAP
Shared Memory-enabled	☐
Fixed point arithmetic	☑
Unicode checks active	☑

Forward declarations

Class CL_ISR_TEL has no forward declaration.

Interfaces

Class CL_ISR_TEL has no interface implemented.

Friends

Class CL_ISR_TEL has no friend class.

Attributes

#	Attribute	Level	Visibility	Read only	Typing	Associated Type	Initial Value	Description	Created on
1	GC_OBN_TELUSER_SETUP_BO	Constant	Public	☐	Type reference (TYPE)	STRING	'telephony'	OBN Business Object for calling Tel User setup	20080507
2	GC_OBN_TELUSER_SETUP_OP_ID	Constant	Public	☐	Type reference (TYPE)	STRING	'change_pers_settings'	OBN Operation Id for calling Tel User setup	20080507
3	GC_OBN_TELUSER_SETUP_SYSTEM	Constant	Public	☐	Type reference (TYPE)	STRING	'SAP_ERP_Common'	OBN System alias	20080508

Methods

#	Method	Level	Visibility	Method type	Description	Created on
1	CHECK_TELEPHONY_USER_CONFIG	Static method	Public	Method	Method to check the telephony settings for a user	20080509
2	CONVERT_MESSAGES	Static method	Public	Method	Method to convert messages	20080509
3	EXISTS_USER_TEL_ASSIGNMENT	Static method	Public	Method	whether the user has a telephone (number, system) assigned	20080428
4	FORMAT_OUTGOING_TEL_NO	Static method	Private	Method	Convert customer tel no into proper SAPphone format	20080417
5	GET_CALL	Static method	Public	Method	Retrieve the telephone number info for the incoming call	20080417
6	GET_INBOUND_CALLER_ADDRESS	Static method	Public	Method	for the current inbound call return possbile addresses	20080506
7	GET_RECEIVER_TEL	Static method	Public	Method		20080507
8	GET_SERVER_INFO	Static method	Private	Method	retrieves some infos about the telephony server	20080507
9	IS_REGISTRATION_REQUIRED	Static method	Private	Method	is a call to sp_register required	20080507
10	IS_TELEPHONY_ACTIVATED	Static method	Public	Method	Check if telephony is activated	20080508
11	IS_TESTMODE	Static method	Private	Method	returns whether the current server is a simulator	20080428
12	MAKE_CALL	Static method	Public	Method	Place outbound call	20080417
13	MAKE_CALL_TO	Static method	Public	Method	Make the phone call to a given Contact or Customer	20080508

Events

Class CL_ISR_TEL has no event.

Types

Class CL_ISR_TEL has no local type.

Method Signatures

Method CHECK_TELEPHONY_USER_CONFIG Signature

#	Type	Parameter	Pass Value	Optional	Typing Method	Associated Type	Default value	Description	Created on
1	Exporting	ET_MESSAGES	Call by reference	☐	Type reference (TYPE)	BAPIRET2_T		Return parameter table	20080509
2	Exporting	EV_SETTINGS_OK	Call by reference	☐	Type reference (TYPE)	XFLAG		New Input Values	20080509

Method CHECK_TELEPHONY_USER_CONFIG on class CL_ISR_TEL has no exception.

Method CONVERT_MESSAGES Signature

#	Type	Parameter	Pass Value	Optional	Typing Method	Associated Type	Default value	Description	Created on
1	Exporting	ET_BAPIRET2_MESSAGES	Call by reference	☐	Type reference (TYPE)	BAPIRET2_T		Return parameter table	20080509
2	Exporting	ET_POWL_MESSAGES	Call by reference	☐	Type reference (TYPE)	POWL_MSG_TTY		Message META description	20080509
3	Importing	IT_BALMI_SORTED_MESSAGES	Call by reference	☐	Type reference (TYPE)	TDT_BALMI_SORTED		BALMI, Sorted Acc.to Type, ID, Number, Var 1 -4, ALTEXT	20080509

Method CONVERT_MESSAGES on class CL_ISR_TEL has no exception.

Method EXISTS_USER_TEL_ASSIGNMENT Signature

#	Type	Parameter	Pass Value	Optional	Typing Method	Associated Type	Default value	Description	Created on
1	Exporting	EF_ASSIGNMENT_EXISTS	Call by reference	☐	Type reference (TYPE)	FLAG		X if an assignment exists	20080428
2	Exporting	ET_MESSAGES	Call by reference	☐	Type reference (TYPE)	TDT_BALMI_SORTED		Return parameter table	20080428

Method EXISTS_USER_TEL_ASSIGNMENT on class CL_ISR_TEL has no exception.

Method FORMAT_OUTGOING_TEL_NO Signature

#	Type	Parameter	Pass Value	Optional	Typing Method	Associated Type	Default value	Description	Created on
1	Exporting	ET_MESSAGES	Call by reference	☐	Type reference (TYPE)	TDT_BALMI_SORTED		BALMI, Sorted Acc.to Type, ID, Number, Var 1 -4, ALTEXT	20080507
2	Exporting	EV_TEL_NO	Value transfer	☐	Type reference (TYPE)	SP_TELNO		Telephone number	20080507
3	Importing	IV_COUNTRY	Call by reference	☑	Type reference (TYPE)	T005K-LAND1		Country Key	20080509
4	Importing	IV_SERVER_ID	Call by reference	☐	Type reference (TYPE)	SX_NODE_ID		Name of SAPconnect Node or Telephony Server	20080507
5	Importing	IV_TEL_NO	Call by reference	☐	Type reference (TYPE)	SP_TELNO		Telephone number	20080428

Method FORMAT_OUTGOING_TEL_NO on class CL_ISR_TEL has no exception.

Method GET_CALL Signature

#	Type	Parameter	Pass Value	Optional	Typing Method	Associated Type	Default value	Description	Created on
1	Exporting	ET_MESSAGES	Call by reference	☐	Type reference (TYPE)	TDT_BALMI_SORTED		Error, Warning and Info Messages	20080417
2	Exporting	EV_HANDLE	Call by reference	☐	Type reference (TYPE)	SP_HANDLE		Call identifier assigned by WS software	20080506
3	Exporting	EV_TEL_NO	Call by reference	☐	Type reference (TYPE)	SP_TELNO		Incoming telephone number	20080424

Method GET_CALL on class CL_ISR_TEL has no exception.

Method GET_INBOUND_CALLER_ADDRESS Signature

#	Type	Parameter	Pass Value	Optional	Typing Method	Associated Type	Default value	Description	Created on
1	Exporting	ET_ADROBJ	Call by reference	☐	Type reference (TYPE)	TDT_SPH_ADROBJ		Address objects returned by sapphone customer retrieval	20080507
2	Exporting	ET_CALLER	Call by reference	☐	Type reference (TYPE)	TDT_SPH_CALLER		Vorschlagswerte bei Anlage von Debitoren aus Workbench	20080507
3	Exporting	ET_MESSAGES	Call by reference	☐	Type reference (TYPE)	TDT_BALMI_SORTED		BALMI, Sorted Acc.to Type, ID, Number, Var 1 -4, ALTEXT	20080506
4	Importing	IV_HANDLE	Call by reference	☑	Type reference (TYPE)	SP_HANDLE		Call identifier assigned by WS software	20080506
5	Importing	IV_TEL_NO	Call by reference	☑	Type reference (TYPE)	SP_TELNO		Telephone number	20080506

Method GET_INBOUND_CALLER_ADDRESS on class CL_ISR_TEL has no exception.

Method GET_RECEIVER_TEL Signature

#	Type	Parameter	Pass Value	Optional	Typing Method	Associated Type	Default value	Description	Created on
1	Exporting	ET_MESSAGES	Call by reference	☐	Type reference (TYPE)	TDT_BALMI_SORTED		BALMI, Sorted Acc.to Type, ID, Number, Var 1 -4, ALTEXT	20080507
2	Exporting	EV_COUNTRY	Call by reference	☐	Type reference (TYPE)	LAND1		Country Key	20080513
3	Exporting	EV_TEL_NO	Call by reference	☐	Type reference (TYPE)	SP_TELNO		Telephone number	20080507
4	Importing	IV_KUNNR	Call by reference	☑	Type reference (TYPE)	KUNNR		Customer Number 1	20080507
5	Importing	IV_PARNR	Call by reference	☑	Type reference (TYPE)	PARNR		Number of contact person	20080507
6	Importing	IV_TEL_TYPE	Call by reference	☐	Type reference (TYPE)	AD_FLGMOB		Indicator: Telephone is a Mobile Telephone	20080508

Method GET_RECEIVER_TEL on class CL_ISR_TEL has no exception.

Method GET_SERVER_INFO Signature

#	Type	Parameter	Pass Value	Optional	Typing Method	Associated Type	Default value	Description	Created on
1	Exporting	ES_SRVALL	Call by reference	☐	Type reference (TYPE)	SPH_SRVALL		SAPphone: Server - all attributes	20080507
2	Exporting	EV_RFC_DESTINATION	Call by reference	☐	Type reference (TYPE)	SP_RFCDEST		rfc destination of telephony server	20080507
3	Exporting	EV_SERVER_ID	Call by reference	☐	Type reference (TYPE)	SX_NODE_ID		RFC destination	20080507

Method GET_SERVER_INFO on class CL_ISR_TEL has no exception.

Method IS_REGISTRATION_REQUIRED Signature

#	Type	Parameter	Pass Value	Optional	Typing Method	Associated Type	Default value	Description	Created on
1	Returning	EF_REGISTRATION_REQUIRED	Value transfer	☐	Type reference (TYPE)	XFLAG		whether registration is required	20080507

Method IS_REGISTRATION_REQUIRED on class CL_ISR_TEL has no exception.

Method IS_TELEPHONY_ACTIVATED Signature

#	Type	Parameter	Pass Value	Optional	Typing Method	Associated Type	Default value	Description	Created on
1	Exporting	EV_TEL_ACTIVE	Call by reference	☐	Type reference (TYPE)	XFLAG		New Input Values	20080508

Method IS_TELEPHONY_ACTIVATED on class CL_ISR_TEL has no exception.

Method IS_TESTMODE Signature

#	Type	Parameter	Pass Value	Optional	Typing Method	Associated Type	Default value	Description	Created on
1	Returning	EF_IS_TESTMODE	Value transfer	☐	Type reference (TYPE)	FLAG		X if connected to a simulator	20080428

Method IS_TESTMODE on class CL_ISR_TEL has no exception.

Method MAKE_CALL Signature

#	Type	Parameter	Pass Value	Optional	Typing Method	Associated Type	Default value	Description	Created on
1	Exporting	ET_MESSAGES	Call by reference	☐	Type reference (TYPE)	TDT_BALMI_SORTED		Error, Warning and Info Messages	20080417
2	Importing	IV_COUNTRY	Call by reference	☑	Type reference (TYPE)	T005K-LAND1		Country Key	20080509
3	Importing	IV_TEL_NO	Call by reference	☐	Type reference (TYPE)	SP_TELNO		Outgoing telephone number, normalized format (+49..)	20080424

Method MAKE_CALL on class CL_ISR_TEL has no exception.

Method MAKE_CALL_TO Signature

#	Type	Parameter	Pass Value	Optional	Typing Method	Associated Type	Default value	Description	Created on
1	Exporting	ET_MESSAGES	Call by reference	☐	Type reference (TYPE)	TDT_BALMI_SORTED		BALMI, Sorted Acc.to Type, ID, Number, Var 1 -4, ALTEXT	20080508
2	Importing	IV_KUNNR	Call by reference	☑	Type reference (TYPE)	KUNNR		Customer Number 1	20080508
3	Importing	IV_PARNR	Call by reference	☑	Type reference (TYPE)	PARNR		Number of contact person	20080508
4	Importing	IV_TEL_TYPE	Call by reference	☐	Type reference (TYPE)	AD_FLGMOB		Indicator: Telephone is a Mobile Telephone	20080508

Method MAKE_CALL_TO on class CL_ISR_TEL has no exception.

History

Last changed by/on	SAP	20100310
SAP Release Created in	604