SAP ABAP Application Component CRM-BTX-SRQ (Service Request)
Basic Data
| Application Component | PNE0000025 | |
| Application Component ID | CRM-BTX-SRQ | |
| Short Description | Service Request | |
| First Release Date | 20080207 | |
| First Release | 700 |
Content
| Application Component ID | Short Description | Application Component |
|---|---|---|
| Basic Functions | PNE0000026 | |
| Checklist for Services | A0G0000133 | |
| Incident Management | PNE0000027 | |
| Linked Object for Service Request Management | A0G0000096 | |
| Problem Management | PNE0000028 | |
| Change Management | PNE0000029 | |
| Service Level Management | PNE0000030 | |
| Solution Manager Integration | PNE0000141 |
| Package | Short Description |
|---|---|
| Data pre-filling and UI launch | |
| Service Request specific pre-filling | |
| CRM 1Order Approval Set | |
| Service Implementations for Service Request | |
| Generated Proxies for Service Request | |
| Switched package for BC Set Customizing | |
| Switched package for BC Set Customizing | |
| Switched package for BC Set Customizing | |
| Switched package for BC Set Customizing | |
| Switched package for BC Set Customizing | |
| External services for CRM IT Service Mgmt e.g. widget | |
| Switched package for BC Set Customizing | |
| Switched package for BC Set Customizing | |
| Switched package for BC Set Customizing | |
| Interaction layer for service clocks | |
| Interaction layer for service clocks | |
| Customizing for service clocks | |
| Interaction layer for service clocks | |
| UI component of service clocks | |
| CRM Service Request 1O Header Extension | |
| CRM Service Request Management Main Package | |
| CRM Service Request Management Reporting Package | |
| Solution Manager Integration: Webservices | |
| Solution Manager Integration | |
| Solution Manager Integration: Customizing | |
| Switch Package for ITSM | |
| Shared Service Center common | |
| CRM Task Item Business Object | |
| UIU: CRM Task Item | |
| WebClient UI: CRM Service Request Management | |
| WebClient UI: Checklist Customizing | |
| WebClient UI: Solution Manager Integration |
Hierarchy
| Software Component | BBPCRM | BBPCRM | |
| SAP Release Created in | 700 |