SAP ABAP Interface IF_CRM_CCS_DB (Contact Center Simulator DB access layer interface) is used by

• Class (12)
• Function Module (8)

#	Object Type	Object Name	Object Description	Package	Structure Package	Software Component
1	Function Module	_GET_CALLS	get phone calls	ICI_CMS_SIMULATOR	WEBCUIF	WEBCUIF
2	Function Module	_GET_MESSAGES	get Messages for user	ICI_CMS_SIMULATOR	WEBCUIF	WEBCUIF
3	Function Module	_GET_SESSIONS	get Sessions of Chat Line	ICI_CMS_SIMULATOR	WEBCUIF	WEBCUIF
4	Function Module	_SET_ADDRESSES	sets addresses of the user	ICI_CMS_SIMULATOR	WEBCUIF	WEBCUIF
5	Function Module	_SET_CURRENT_CHANNELS	sets current channels of user	ICI_CMS_SIMULATOR	WEBCUIF	WEBCUIF
6	Function Module	_SET_CURRENT_QUEUES	set current queues of user	ICI_CMS_SIMULATOR	WEBCUIF	WEBCUIF
7	Function Module	_SET_CURRENT_WORKMODE	sets current workmode of user	ICI_CMS_SIMULATOR	WEBCUIF	WEBCUIF
8	Function Module	_USER_GET_ATTRIBUTES	Login procedure	ICI_CMS_SIMULATOR	WEBCUIF	WEBCUIF