SAP ABAP Class CL_BCB_CUSTOMIZING (BCB Customizing Settings) is used by

• Class (90)
• PINF (6)
• WAPA (1)

#	Object Type	Object Name	Object Description	Package	Structure Package	Software Component
1	Class	CL_BCB_CUSTOMIZING Method: GET_CONTACT_CENTER_URL	BCB Customizing Settings	ICI_BCB_INTERNAL	WEBCUIF	WEBCUIF
2	Class	CL_BCB_CUSTOMIZING Method: GET_CTI_DESTINATION	BCB Customizing Settings	ICI_BCB_INTERNAL	WEBCUIF	WEBCUIF
3	Class	CL_BCB_CUSTOMIZING Method: GET_PROXY	BCB Customizing Settings	ICI_BCB_INTERNAL	WEBCUIF	WEBCUIF
4	Class	CL_BCB_CUSTOMIZING Method: GET_CONTACT_CENTER_COUNT	BCB Customizing Settings	ICI_BCB_INTERNAL	WEBCUIF	WEBCUIF
5	Class	CL_BCB_CUSTOMIZING Method: GET_CONNECTION_BACK	BCB Customizing Settings	ICI_BCB_INTERNAL	WEBCUIF	WEBCUIF
6	Class	CL_BCB_CUSTOMIZING Method: LOAD_CUSTOMIZING	BCB Customizing Settings	ICI_BCB_INTERNAL	WEBCUIF	WEBCUIF
7	Class	CL_BCB_CUSTOMIZING Method: GET_SESSION_DESTINATION	BCB Customizing Settings	ICI_BCB_INTERNAL	WEBCUIF	WEBCUIF
8	Class	CL_BCB_CUSTOMIZING Method: GET_CONTACT_CENTER	BCB Customizing Settings	ICI_BCB_INTERNAL	WEBCUIF	WEBCUIF
9	Class	CL_BCB_CUSTOMIZING Method: GET_CLIENT_SWITCH	BCB Customizing Settings	ICI_BCB_INTERNAL	WEBCUIF	WEBCUIF
10	Class	CL_BCB_SESSION Method: CONSTRUCTOR	BCB Session	ICI_BCB	WEBCUIF	WEBCUIF
11	Class	CL_BCB_SESSION Method: CHECK_CC_SYSTEM	BCB Session	ICI_BCB	WEBCUIF	WEBCUIF
12	Class	CL_CRM_MCM_SESSION Method: HEARTBEAT_START_RFC	MCM session (main class)	IC_CCS_MCM	WEBCUIF	WEBCUIF
13	Class	CL_CRM_MCM_SESSION Method: ON_CONTACT_EVENT_HANDLER	MCM session (main class)	IC_CCS_MCM	WEBCUIF	WEBCUIF
14	Class	CL_ICI_ACTION_ITEM Method: IF_ICI_ACTION_ITEM~_ROUTE	ICI specification: Action Item	ICI_OUTBOUND	WEBCUIF	WEBCUIF
15	Class	CL_ICI_ACTION_ITEM Method: IF_ICI_ACTION_ITEM~_END	ICI specification: Action Item	ICI_OUTBOUND	WEBCUIF	WEBCUIF
16	Class	CL_ICI_ACTION_ITEM Method: IF_ICI_ACTION_ITEM~_ENQUEUE	ICI specification: Action Item	ICI_OUTBOUND	WEBCUIF	WEBCUIF
17	Class	CL_ICI_CHAT_LINE Method: IF_ICI_CHAT_LINE~_GET_SESSIONS	ICI specification: Chat Line	ICI_OUTBOUND	WEBCUIF	WEBCUIF
18	Class	CL_ICI_CHAT_SESSION Method: IF_ICI_CHAT_SESSION~_LEAVE	ICI specification: Chat Session	ICI_OUTBOUND	WEBCUIF	WEBCUIF
19	Class	CL_ICI_CHAT_SESSION Method: IF_ICI_CHAT_SESSION~_INVITE	ICI specification: Chat Session	ICI_OUTBOUND	WEBCUIF	WEBCUIF
20	Class	CL_ICI_CHAT_SESSION Method: IF_ICI_CHAT_SESSION~_CONFERENCE	ICI specification: Chat Session	ICI_OUTBOUND	WEBCUIF	WEBCUIF
21	Class	CL_ICI_CHAT_SESSION Method: IF_ICI_CHAT_SESSION~_GET_DIALOG	ICI specification: Chat Session	ICI_OUTBOUND	WEBCUIF	WEBCUIF
22	Class	CL_ICI_CHAT_SESSION Method: IF_ICI_CHAT_SESSION~_GET_ATTRIBUTES	ICI specification: Chat Session	ICI_OUTBOUND	WEBCUIF	WEBCUIF
23	Class	CL_ICI_CHAT_SESSION Method: IF_ICI_CHAT_SESSION~_POST_MESSAGE	ICI specification: Chat Session	ICI_OUTBOUND	WEBCUIF	WEBCUIF
24	Class	CL_ICI_CHAT_SESSION Method: IF_ICI_CHAT_SESSION~_JOIN	ICI specification: Chat Session	ICI_OUTBOUND	WEBCUIF	WEBCUIF
25	Class	CL_ICI_CONTAINER Method: IF_ICI_CONTAINER~_SUBSCRIBE	ICI specification: Container Subscription	ICI_OUTBOUND	WEBCUIF	WEBCUIF
26	Class	CL_ICI_CONTAINER Method: IF_ICI_CONTAINER~_UNSUBSCRIBE	ICI specification: Container Subscription	ICI_OUTBOUND	WEBCUIF	WEBCUIF
27	Class	CL_ICI_EVENT Method: IF_ICI_EVENT~_ACTION_ITEM_CHANGED	Event Outbound for Contact Center Simulator	ICI_CMS_SIMULATOR	WEBCUIF	WEBCUIF
28	Class	CL_ICI_EVENT Method: IF_ICI_EVENT~_CHAT_CHANGED	Event Outbound for Contact Center Simulator	ICI_CMS_SIMULATOR	WEBCUIF	WEBCUIF
29	Class	CL_ICI_EVENT Method: IF_ICI_EVENT~_CONTAINER_CHANGED	Event Outbound for Contact Center Simulator	ICI_CMS_SIMULATOR	WEBCUIF	WEBCUIF
30	Class	CL_ICI_EVENT Method: IF_ICI_EVENT~_PHONE_CALL_CHANGED	Event Outbound for Contact Center Simulator	ICI_CMS_SIMULATOR	WEBCUIF	WEBCUIF
31	Class	CL_ICI_EVENT Method: IF_ICI_EVENT~_MESSAGE_CHANGED	Event Outbound for Contact Center Simulator	ICI_CMS_SIMULATOR	WEBCUIF	WEBCUIF
32	Class	CL_ICI_EVENT Method: IF_ICI_EVENT~_EXCHANGE_PRODUCT_INFORMATION	Event Outbound for Contact Center Simulator	ICI_CMS_SIMULATOR	WEBCUIF	WEBCUIF
33	Class	CL_ICI_EVENT Method: IF_ICI_EVENT~_CHAT_NEW_POSTING	Event Outbound for Contact Center Simulator	ICI_CMS_SIMULATOR	WEBCUIF	WEBCUIF
34	Class	CL_ICI_EVENT Method: IF_ICI_EVENT~_MONITOR_DATA_CHANGED	Event Outbound for Contact Center Simulator	ICI_CMS_SIMULATOR	WEBCUIF	WEBCUIF
35	Class	CL_ICI_FOLDER Method: IF_ICI_FOLDER~_GET_MESSAGES	ICI specification: Folder for Mails	ICI_OUTBOUND	WEBCUIF	WEBCUIF
36	Class	CL_ICI_ITEM Method: IF_ICI_ITEM~_CREATE	ICI specification: Item	ICI_OUTBOUND	WEBCUIF	WEBCUIF
37	Class	CL_ICI_ITEM Method: IF_ICI_ITEM~_WRAP_UP_ENDED	ICI specification: Item	ICI_OUTBOUND	WEBCUIF	WEBCUIF
38	Class	CL_ICI_ITEM Method: IF_ICI_ITEM~_FORWARD	ICI specification: Item	ICI_OUTBOUND	WEBCUIF	WEBCUIF
39	Class	CL_ICI_ITEM Method: IF_ICI_ITEM~_ACCEPT	ICI specification: Item	ICI_OUTBOUND	WEBCUIF	WEBCUIF
40	Class	CL_ICI_ITEM Method: IF_ICI_ITEM~_GET_ATTACHED_DATA	ICI specification: Item	ICI_OUTBOUND	WEBCUIF	WEBCUIF
41	Class	CL_ICI_ITEM Method: IF_ICI_ITEM~_SET_ATTACHED_DATA	ICI specification: Item	ICI_OUTBOUND	WEBCUIF	WEBCUIF
42	Class	CL_ICI_ITEM Method: IF_ICI_ITEM~_DELETE_ATTACHED_DATA	ICI specification: Item	ICI_OUTBOUND	WEBCUIF	WEBCUIF
43	Class	CL_ICI_ITEM Method: IF_ICI_ITEM~_WRAP_UP_REQUIRED	ICI specification: Item	ICI_OUTBOUND	WEBCUIF	WEBCUIF
44	Class	CL_ICI_ITEM Method: IF_ICI_ITEM~_REROUTE	ICI specification: Item	ICI_OUTBOUND	WEBCUIF	WEBCUIF
45	Class	CL_ICI_MESSAGE Method: IF_ICI_MESSAGE~_DELETE	ICI specification: Message	ICI_OUTBOUND	WEBCUIF	WEBCUIF
46	Class	CL_ICI_MESSAGE Method: IF_ICI_MESSAGE~_SET_CONTENT	ICI specification: Message	ICI_OUTBOUND	WEBCUIF	WEBCUIF
47	Class	CL_ICI_MESSAGE Method: IF_ICI_MESSAGE~_SEND	ICI specification: Message	ICI_OUTBOUND	WEBCUIF	WEBCUIF
48	Class	CL_ICI_MESSAGE Method: IF_ICI_MESSAGE~_GET_ATTRIBUTES	ICI specification: Message	ICI_OUTBOUND	WEBCUIF	WEBCUIF
49	Class	CL_ICI_MESSAGE Method: IF_ICI_MESSAGE~_GET_CONTENT	ICI specification: Message	ICI_OUTBOUND	WEBCUIF	WEBCUIF
50	Class	CL_ICI_MESSAGE Method: IF_ICI_MESSAGE~_SET_ACTION_FLAGS	ICI specification: Message	ICI_OUTBOUND	WEBCUIF	WEBCUIF
51	Class	CL_ICI_MONITOR Method: IF_ICI_MONITOR~_UNSUBSCRIBE	ICI specification: Monitoring	ICI_OUTBOUND	WEBCUIF	WEBCUIF
52	Class	CL_ICI_MONITOR Method: IF_ICI_MONITOR~_SUBSCRIBE	ICI specification: Monitoring	ICI_OUTBOUND	WEBCUIF	WEBCUIF
53	Class	CL_ICI_MONITOR Method: IF_ICI_MONITOR~_GET_CATALOG	ICI specification: Monitoring	ICI_OUTBOUND	WEBCUIF	WEBCUIF
54	Class	CL_ICI_MONITOR Method: IF_ICI_MONITOR~_GET_INSTANCES	ICI specification: Monitoring	ICI_OUTBOUND	WEBCUIF	WEBCUIF
55	Class	CL_ICI_PHONE_CALL Method: IF_ICI_PHONE_CALL~_LISTEN	ICI specification: Phone Call	ICI_OUTBOUND	WEBCUIF	WEBCUIF
56	Class	CL_ICI_PHONE_CALL Method: IF_ICI_PHONE_CALL~_TRANSFER	ICI specification: Phone Call	ICI_OUTBOUND	WEBCUIF	WEBCUIF
57	Class	CL_ICI_PHONE_CALL Method: IF_ICI_PHONE_CALL~_DROP	ICI specification: Phone Call	ICI_OUTBOUND	WEBCUIF	WEBCUIF
58	Class	CL_ICI_PHONE_CALL Method: IF_ICI_PHONE_CALL~_CONSULT	ICI specification: Phone Call	ICI_OUTBOUND	WEBCUIF	WEBCUIF
59	Class	CL_ICI_PHONE_CALL Method: IF_ICI_PHONE_CALL~_CONFERENCE	ICI specification: Phone Call	ICI_OUTBOUND	WEBCUIF	WEBCUIF
60	Class	CL_ICI_PHONE_CALL Method: IF_ICI_PHONE_CALL~_DROP_PARTY	ICI specification: Phone Call	ICI_OUTBOUND	WEBCUIF	WEBCUIF
61	Class	CL_ICI_PHONE_CALL Method: IF_ICI_PHONE_CALL~_UNHOLD	ICI specification: Phone Call	ICI_OUTBOUND	WEBCUIF	WEBCUIF
62	Class	CL_ICI_PHONE_CALL Method: IF_ICI_PHONE_CALL~_DIAL	ICI specification: Phone Call	ICI_OUTBOUND	WEBCUIF	WEBCUIF
63	Class	CL_ICI_PHONE_CALL Method: IF_ICI_PHONE_CALL~_ALTERNATE	ICI specification: Phone Call	ICI_OUTBOUND	WEBCUIF	WEBCUIF
64	Class	CL_ICI_PHONE_CALL Method: IF_ICI_PHONE_CALL~_RECONNECT	ICI specification: Phone Call	ICI_OUTBOUND	WEBCUIF	WEBCUIF
65	Class	CL_ICI_PHONE_CALL Method: IF_ICI_PHONE_CALL~_LISTEN_END	ICI specification: Phone Call	ICI_OUTBOUND	WEBCUIF	WEBCUIF
66	Class	CL_ICI_PHONE_CALL Method: IF_ICI_PHONE_CALL~_HOLD	ICI specification: Phone Call	ICI_OUTBOUND	WEBCUIF	WEBCUIF
67	Class	CL_ICI_PHONE_CALL Method: IF_ICI_PHONE_CALL~_GET_ATTRIBUTES	ICI specification: Phone Call	ICI_OUTBOUND	WEBCUIF	WEBCUIF
68	Class	CL_ICI_PHONE_CALL Method: IF_ICI_PHONE_CALL~_SENDDTMF	ICI specification: Phone Call	ICI_OUTBOUND	WEBCUIF	WEBCUIF
69	Class	CL_ICI_PHONE_LINE Method: IF_ICI_PHONE_LINE~_DROP_CALLS	ICI specification: Phone Line	ICI_OUTBOUND	WEBCUIF	WEBCUIF
70	Class	CL_ICI_PHONE_LINE Method: IF_ICI_PHONE_LINE~_GET_CALLS	ICI specification: Phone Line	ICI_OUTBOUND	WEBCUIF	WEBCUIF
71	Class	CL_ICI_SYSTEM Method: IF_ICI_SYSTEM~_GET_WORKCENTER_CAPABILITY	ICI specification: System	ICI_OUTBOUND	WEBCUIF	WEBCUIF
72	Class	CL_ICI_SYSTEM Method: IF_ICI_SYSTEM~_COLLABORATE	ICI specification: System	ICI_OUTBOUND	WEBCUIF	WEBCUIF
73	Class	CL_ICI_SYSTEM Method: IF_ICI_SYSTEM~_GET_WORKCENTER	ICI specification: System	ICI_OUTBOUND	WEBCUIF	WEBCUIF
74	Class	CL_ICI_SYSTEM Method: IF_ICI_SYSTEM~_GET_DEFAULT_WORKCENTER	ICI specification: System	ICI_OUTBOUND	WEBCUIF	WEBCUIF
75	Class	CL_ICI_SYSTEM Method: IF_ICI_SYSTEM~_EXCHANGE_PRODUCT_INFORMATION	ICI specification: System	ICI_OUTBOUND	WEBCUIF	WEBCUIF
76	Class	CL_ICI_SYSTEM Method: IF_ICI_SYSTEM~_GET_USER_PRESENCE	ICI specification: System	ICI_OUTBOUND	WEBCUIF	WEBCUIF
77	Class	CL_ICI_SYSTEM Method: IF_ICI_SYSTEM~_GET_PRESENCEQUEUE_INFO	ICI specification: System	ICI_OUTBOUND	WEBCUIF	WEBCUIF
78	Class	CL_ICI_SYSTEM Method: IF_ICI_SYSTEM~_GET_PRESENCEQUEUE_INFO2	ICI specification: System	ICI_OUTBOUND	WEBCUIF	WEBCUIF
79	Class	CL_ICI_SYSTEM Method: IF_ICI_SYSTEM~_GET_WORKCENTER_LIST	ICI specification: System	ICI_OUTBOUND	WEBCUIF	WEBCUIF
80	Class	CL_ICI_TST_CAT_MCM Method: MCM_INIT	BCB Test Catalog	ICI_BCB_TEST_CATALOG	WEBCUIF	WEBCUIF
81	Class	CL_ICI_USER Method: IF_ICI_USER_SETTERS~_SET_CURRENT_WORKMODE	ICI specification: Agent	ICI_OUTBOUND	WEBCUIF	WEBCUIF
82	Class	CL_ICI_USER Method: IF_ICI_USER~_GET_ATTRIBUTES	ICI specification: Agent	ICI_OUTBOUND	WEBCUIF	WEBCUIF
83	Class	CL_ICI_USER Method: IF_ICI_USER_SETTERS~_SET_CURRENT_QUEUES	ICI specification: Agent	ICI_OUTBOUND	WEBCUIF	WEBCUIF
84	Class	CL_ICI_USER Method: IF_ICI_USER_SETTERS~_SET_ADDRESSES	ICI specification: Agent	ICI_OUTBOUND	WEBCUIF	WEBCUIF
85	Class	CL_ICI_USER Method: IF_ICI_USER_SETTERS~_SET_WORKCENTER	ICI specification: Agent	ICI_OUTBOUND	WEBCUIF	WEBCUIF
86	Class	CL_ICI_USER Method: IF_ICI_USER_SETTERS~_SET_CURRENT_CHANNELS	ICI specification: Agent	ICI_OUTBOUND	WEBCUIF	WEBCUIF
87	Class	CL_ICI_USER Method: IF_ICI_USER~_SUBSCRIBE	ICI specification: Agent	ICI_OUTBOUND	WEBCUIF	WEBCUIF
88	Class	CL_ICI_USER Method: IF_ICI_USER~_UNSUBSCRIBE	ICI specification: Agent	ICI_OUTBOUND	WEBCUIF	WEBCUIF
89	Class	CL_ICWC_SESSION_REGISTRY Method: GET_DESTINATION	ICWC Registry	CRM_ICWC_ABAP	WEBCUIF	WEBCUIF
90	Class	CL_ICWC_SESSION_REGISTRY Method: GET_WORKER_SESSION_QUEUE	ICWC Registry	CRM_ICWC_ABAP	WEBCUIF	WEBCUIF